• Resolved wynot

    (@wynot)


    Hi, I need shipping zones AND product fixed rate but I can’t seem to do this.

    Is this possible?

    The reason I need this is we have some products that we can not ship to some states but we are using fixed rate shipping per product. How can we do this?

    Thanks!

    The page I need help with: [log in to see the link]

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  • chesterfromlightspeed

    (@chesterfromlightspeed)

    Hi there! This is Chester, Ecwid by Lightspeed. This functionality is to be implemented in future Ecwid updates. We are collecting feedback at the moment. As there is no certain release date for now, I’ve added your email to the internal waiting list and will inform you once this functionality is released. I appreciate your patience!

    At the moment, the only free way to achieve that is to create separate shipping methods for each fixed rate, enable it for desired products, and disable it for other products. To be honest, the suggested way is time-consuming enough, I’m sorry about it.
    ?
    Alternatively, it may be possible to limit the shipping zone for products with fixed shipping rates by creating a custom solution using Ecwid API: https://api-docs.ecwid.com.

    Note that this requires programming skills. You can do that yourself if you have coding experience, hire a third-party developer, or I can submit a request to our customization team so they can implement this feature for your store. 

    Our customization service works on a paid basis. Their hourly rate is 100 USD. The minimum quote is 3 hours which equals 300 USD excl. tax.

    I hope that helps! If you have any questions, feel free to reply to this message and I’ll be happy to assist.

    Hi,
    This is Joanna from the Ecwid Customer Care team.

    We’re closing this thread since there was no reply. Feel free to start a new thread or contact us at [email protected] if you have any questions or need further help.

    Have a great day!

Viewing 2 replies - 1 through 2 (of 2 total)
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