• Resolved shantohakim

    (@shantohakim)


    i cant add my shipping zone,also cant select to specific country to sold,cant add my shipping zone name,zone regions,shipping methods, save changes its not working

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Hello,

    That’s not the normal behavior for WooCommerce, can you please provide the following to take a closer look?

    — Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.?

    — Share a copy of any fatal error log found under WooCommerce > System Status > Logs (if any).

    Keep us informed, please.

    Thread Starter shantohakim

    (@shantohakim)

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    Plugin Support Aashik P – a11n

    (@aashik)

    Hi there!

    Thank you for sharing the System Status Report. I don’t see anything obvious there that should be causing the reported behavior:

    i cant add my shipping zone,also cant select to specific country to sold,cant add my shipping zone name,zone regions,shipping methods, save changes its not working

    Can you please share a screenshot of what you see when you attempt to make changes, or the exact steps to replicate the behavior?

    If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/.
    You can share the direct link to the image as a response to this topic.

    [Please redact any private details, including address, name, email address, transaction details, API Keys, Passwords, etc]

    Thread Starter shantohakim

    (@shantohakim)

    Thread Starter shantohakim

    (@shantohakim)

    not wworking this options i cant select

    Plugin Support Raif D. a11n

    (@rdeari)

    Hi @shantohakim !

    Thanks for the provided screenshots! I can’t see any visible error however, I am guessing that shipping is not being displayed after saving it!

    One issue with that might be the setting under WooCommerce > Settings > General > Selling location(s)

    Can you please change that to Sell to specific countries instead of Sell to all countries, except for…?

    Here is a screenshot for reference:
    https://d.pr/7bIdu2

    Thank you!

    Thread Starter shantohakim

    (@shantohakim)

    on the screenshot i think you see the save changes Button.when I make a change it should be shown blue colors(save option),but it showed like screenshot same color

    https://tinyurl.com/2bpepjs4

    Hello,

    That’s odd, may I ask for one additional piece of information? Can you please share a copy of any fatal error log found under WooCommerce > System Status > Logs (if any).

    We’ll look forward to hearing from you.

    We haven’t heard back from you in a while, (I think that at this point you have been able to find a solution) so I’ll go ahead and mark this as resolved – we’ll be here if and/or when you are ready to continue.

    Thanks.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘shipping zone’ is closed to new replies.