Shipping Weight g vs kg

  • Resolved themanagerie

    (@themanagerie)


    6 months, 3 weeks ago

    debug
    debug status note showing 0.2g instead of kg

    View post on imgur.com

    View post on imgur.com

    View post on imgur.com

    I have just set up weight based shipping on my website using flexible shipping.

    All my items weights are set to 100g. However, the flexible shipping plugin isn’t adding them up correctly, for example if I add 2 items which each weigh 100g to basket, the debug report is showing that flexible shipping thinks it weighs 0.2g and therefore applies the lowest rate of postage.

    How do I fix this?

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author grola

    (@grola)

    Hi @themanagerie,

    Please show screenshot with shipping tab on product edit page.

    Best regards

    Thread Starter themanagerie

    (@themanagerie)

    Ah, thanks for the clue… I had 100g in the overall product weight but I checked the variations and for some reason they had 0.1g in them!

    I’ve updated and it seems to be calculating fine now.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Shipping Weight g vs kg’ is closed to new replies.