Shipping Weight

  • Resolved sterneruk

    (@sterneruk)


    5 years, 3 months ago

    Hi there, having a problem where my feed is not showing the product weight. Got g:shipping_weight mapped to Weight, but it’s not appearing on the xml feed (did the manual refresh as few times and deactivated, reactivated the plugin, no joy).

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  • Hi sterneruk,

    Thanks for using our plugin and reaching out to us. Sorry to hear you are experiencing an issue with adding the weight attribute to your feed.

    – Are you sure you mapped the proper weight attribute?
    – Are you running a caching plugin? Make sure to refresh your product feed without it being cached so you are sure you are looking at the most recent version of your product feed;

    All the best,
    Eva

    Hi,

    Assuming the issue at hand has been resolved or our support is no longer needed I am going to close this issue for housekeeping reasons now.

    Do not hesitate to reach out again whenever you need our help again.

    All the best,
    Eva

Viewing 2 replies - 1 through 2 (of 2 total)
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