Shipping weight

  • Resolved beewing

    (@beewing)


    6 years, 2 months ago

    Hi,

    We have generated the xml to the Google Shopping and it’s not published because we are told that there’s an error in this feed: the shipping weight. We have added this field in this way: Google Shopping Attribute: g:shipping_weight, Prefix: Kg and Value: Weight and also tried weight (Custom attribute) but the error goes on. Any idea about what we are doing badly?

    Thanks!

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Thanks for using our plugin and reaching out.

    In order to understand how you configured your product feed I need your help.
    Could you go to the “Manage feeds” page and add this to your URL &debug=true

    Your URL should look something like this now:
    ….wp-admin/admin.php?page=woosea_manage_feed&debug=true

    On the screen you should now see a box with a red line on the left side. Could you copy / past the content of that box and e-mail it to me at [email protected] and reference to this issue?

    It will help me to understand how exactly you have configured your product feed.

    Thank you very much.

    All the best,

    Eva

    Assuming the issue at hand has been solved or our support is no longer needed I will close this topic for housekeeping reasons (we do not want topics to stay open for too long).

    Please feel free to reach out again whenever you need help.

    All the best,
    Eva

Viewing 2 replies - 1 through 2 (of 2 total)
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