Shipping Title instead Shipping method

  • Resolved navi4all

    (@navi4all)


    5 years, 7 months ago

    Hello,

    I notice that when an order is recieved, in order mail and in Woocommerce ordres appear the “Shiphing title” instead the “Shipping method” included in this shipping zone (happen in all created zones and didn′t happen before).

    Calculations are ok, and when do online the order appear ok but in admin zone and in public mail recieved for client and admin appear wrong as explain.

    Check: https://screenshot.net/es/j1og8c0

Viewing 6 replies - 1 through 6 (of 6 total)

  • Hi,

    sorry but I can’t recreate this problem. The shipping method title is well displayed in email:
    https://take.ms/cev0p

    And here is screenshot with shipping methods:
    https://take.ms/f5gNM

    Have you modified email templates? Also, can you send a screenshot with an e-mail?

    Cheers,

    Thread Starter navi4all

    (@navi4all)

    Hello,
    No i have not change emails templates.
    I already sent an screenshot in my question if you check.

    What you show to me is shipping title, inside that you can have, as you know, sidderent ones, well in orders mail and admin only appear the main (Title instead method)

    Here more screenshot:
    – Here you can see how in admin and email order appear shipping title instead method: https://screenshot.net/es/nqqk8a8 https://screenshot.net/es/9mml0a1
    – This is what appear when checkout and what must appear in order mail and admin but NO: https://screenshot.net/es/7qqlean
    – Because as you can see in shipping title there is more than one shiphing method:https://screenshot.net/es/pppqvfg inside you can see: https://screenshot.net/es/l008whl

    Check please. Thanks.

    Hi,

    Thanks for your explanation! But I really cared about the screenshot with the e-mail client gets. Can you send it to me?

    On this basis, I will verify if it contains the same information as mail from my test store.

    Cheers,
    Pr

    Thread Starter navi4all

    (@navi4all)

    Hi,

    If you check screenshots is there, if cannot help just say but don′t go around, as problem is clear and overexplain now.

    No need more to check, you have all needed…
    I don′t know whay with your plugin is always like this. Bad, honestly.

    Plugin Author Piotr Jablonowski

    (@jablonowski)

    Hi @navi4all,

    I’ve checked everything and the plugin always uses the Shipping title. Even if you turn off Flexible Shipping, the Shipping title will still be in the order.

    In your store, the Shipping title must change the theme or any plugin. Please check if the problem appears on Storefront?

    If you can, please also send the WooCommerce status. We will be able to check if it can be influenced by some other plugin.

    As we haven’t got any replies, I’m marking this topic as resolved for now.

Viewing 6 replies - 1 through 6 (of 6 total)
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