Shipping Tax Not Applied Despite Correct Tax Settings in WooCommerce

Hi @cherrycoding,

Can you please share screenshots of your tax and shipping settings? We’d like to review this to learn more. If you can also provide a link to a product where we can test this first hand that’d be great! Thanks!

In the meantime, I’d like to understand your site properly. Please share with us the necessary information below for us to investigate the issue further:

• System Status Report?which you can find via WooCommerce > Status > Get system report > Copy for support.
• Fatal error logs?(if any) under WooCommerce > Status > Logs.

You could copy and paste your reply here or paste it via https://gist.github.com/ and send the link here.

Once we have more information, we’ll be able to assist you further.

Thanks!
-OP

Hi,

sure you can test it with this product (gift card)

https://dev.cherrycoding.com/5boro/produkt/gutschein-20/

Here are the screens:

Tax settings: https://prnt.sc/t9HS9NanvsHn

shipping settings: https://prnt.sc/QOLmAPbdP08b

Product settings: https://prnt.sc/hOfY00NIp7es

Cart: https://prnt.sc/oCC26Sn9AE-B

And here is the report: https://gist.github.com/cherrycoding/a1ce2deacd06b19e64993e6b2910e0ac

I hope you can help me.

Thanks

Hello cherrycoding,

Thank you for your reply.

After reviewing your site’s SSR, I found that you are using the WooCommerce Shipping plugin.

For further assistance, I suggest you create a ticket at the WooCommerce Shipping support page so a dedicated support team can look into your issue and help you resolve it. You will need to log in to your Woo.com account to create a ticket.

Have a great day!

Thanks you are right, but even if I disable the plugin the error exist.

Regards

Hello @cherrycoding,

Were you able to create a ticket as earlier requested by my colleague? There, you will be able to get further personalized assistance on the issue.

Thanks.