Shipping – Shipping total needs to be changed

Hi @alentogroup, thanks for getting in touch with us.

Let me help you out with the shipping flow :

– When a vendor is added to the site, we create a shipping class of that vendor
– Now when the vendor will add their product, their own shipping class will be assigned to the product.
– As each vendor added their own shipping rate, hence the cost per vendor will display as per their shipping class. That is why you are getting shipping calculated as the individual shipping cost for each item.

Now, if you want vendors to add their own shipping rate, then shipping will be displayed per vendor.
This thread may Help you out further : https://wc-marketplace.com/support-forum/topic/double-shipping/#post-91558

@wcmp I think that you misunderstood. The information you provided may be useful for the future, but I need to correct an order already placed.

So how do I edit an order so that it will properly pay commissions + shipping for as it stands now, the vendor will be paid the incorrect amount for shipping and the buyer has already been overcharged for shipping.

See here please: https://wc-marketplace.com/support-forum/topic/shipping-shipping-total-needs-to-be-changed/

Hi @alentogroup, have you opened this thread : https://wc-marketplace.com/support-forum/topic/shipping-shipping-total-needs-to-be-changed/

Our team has replied you over there.