• Resolved Kreative Agency

    (@kreativ3)


    Hello,

    When I go set up shipping on woocommerce, for some reason it’s not showing any shipping regions for Portugal. But it’s showing for the majority of the other countries.

    I went to check on other clients websites with woocommerce, and they have regions on Portugal.

    What can be causing this to happen on this specific website?

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hi @kreativ3

    Thank you for reaching out — we’re happy to help!

    When I go set up shipping on woocommerce, for some reason it’s not showing any shipping regions for Portugal. But it’s showing for the majority of the other countries.

    I went to check on other clients websites with woocommerce, and they have regions on Portugal.

    Could you please provide us with screenshots, from both sites, so that we can see what you are describing?

    If you don’t already have a screenshot service installed, https://snipboard.io is a good option – for uploading it there, and sharing the link here afterward.
    There is also a walkthrough guide here: https://en.support.wordpress.com/make-a-screenshot/

    We look forward to your response. In the meantime, please let us know if you have any further questions or concerns.

    Thread Starter Kreative Agency

    (@kreativ3)

    Hi @anastas10s,

    This is what is showing: https://snipboard.io/FEgvA8.jpg
    We can only select Portugal.

    And this is what should be showing: https://snipboard.io/29TC4p.jpg
    We can select the different regions from Portugal (A?ores, Beja, Braga, etc…)

    Can you understand?

    Thank you.

    Plugin Support omarfpg a11n

    (@omarfpg)

    Hi @kreativ3,

    That’s interesting. I just tested this on a couple of test sites of mine, and I don’t see specific regions from Portugal, as you see from your second screenshot.

    I’m curious to learn if you’re using any additional plugins for shipping or maybe any code snippet on this second site that may include this additional information.

    Cheers!
    -OP

    Thread Starter Kreative Agency

    (@kreativ3)

    Hi @omarfpg,

    You were right!
    This options were coming from a plugin.

    I really hope woocommerce ads Portugal regions soon, because they are really important. Shipping values are different for some of those zones.

    Thank you for you help!

    Thread Starter Kreative Agency

    (@kreativ3)

    Hey @blclda,

    Thank you for your answer, but I think I’m just gonna do it with a little code on functions.php. It will be one less plugin that I use.

    Thank you! ??

    Plugin Support Rajesh K. (woo-hc)

    (@rajeshml)

    Hello @kreativ3,

    Glad to know that you were able to identify that the shipping regions were coming from a plugin.

    I really hope woocommerce ads Portugal regions soon, because they are really important. Shipping values are different for some of those zones.

    We appreciate your suggestions and are always looking for ways to improve our products and services, and input from users like you is invaluable.

    We have a website where you can submit feature requests and upvote the ones other people submitted and you like. You can check that out here.

    Please let us know if there’s anything else we can do to help or if you have further questions.

    Have a wonderful day!

Viewing 7 replies - 1 through 7 (of 7 total)
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