• Resolved bermand

    (@bermand)


    Some Shipping flat rates entered in woocommerce shipping settings are not pulling through to checkout. Defaulting to provincial level. How do I resolve??

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Could you provide the following so we can take a look?

    Screenshots of your shipping settings: I recommend?https://snipboard.io?for easily sharing screenshots – please follow the instructions on the page, then paste the URL in this chat. It works with Chrome, Firefox, Safari, and Edge.

    System Status:?You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”. Once you’ve done that, paste it here in your response.

    Thread Starter bermand

    (@bermand)

    Thread Starter bermand

    (@bermand)

    
    ### WordPress Environment ###
    
    WordPress address (URL): https://www.serendipitygifts.co.za
    Site address (URL): https://www.serendipitygifts.co.za
    WC Version: 5.6.0
    REST API Version: ? 5.6.0
    WC Blocks Version: ? 5.5.1
    Action Scheduler Version: ? 3.2.1
    WC Admin Version: ? 2.5.1
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    WP Version: 5.8
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_ZA
    External object cache: –
    
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    WooCommerce Advanced Free Shipping: by Jeroen Sormani – 1.1.4
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    ### Must Use Plugins (3) ###
    
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    ### Settings ###
    
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    Force SSL: –
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    Terms and conditions: ? Page not set
    
    ### Theme ###
    
    Name: Salient
    Version: 13.0.5
    Author URL: https://themeforest.net/user/themenectar
    Child Theme: ? – If you are modifying WooCommerce on a parent theme that you did not build
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    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: salient/woocommerce/cart/mini-cart.php
    salient/woocommerce/checkout/form-checkout.php
    salient/woocommerce/checkout/review-order.php
    salient/woocommerce/checkout/terms.php
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    ### Action Scheduler ###
    
    Complete: 7,875
    Oldest: 2021-08-07 22:02:55 +0000
    Newest: 2021-08-27 06:11:42 +0000
    
    Failed: 3
    Oldest: 2020-06-26 23:11:00 +0000
    Newest: 2020-06-27 23:18:16 +0000
    
    Pending: 9
    Oldest: 2021-08-27 06:15:26 +0000
    Newest: 2021-09-03 01:30:00 +0000
    
    ### Status report information ###
    
    Generated at: 2021-08-27 08:12:19 +02:00
    
    Mirko P.

    (@rainfallnixfig)

    Hi there,

    Thanks for the screenshot and for sharing your System Status.

    I visited your site and entered the first location shown in your screenshot (Western Cape, 6720) and it seems working okay.


    Link to image: https://i.imgur.com/X0jruMa.png

    Can you please tell me which one is not working? You also have to make sure there are no conflicts as WooCommerce will start pulling data in the Shipping zones from top to bottom.

    Kindly, also check if it works with a basic configuration – that means only running WordPress, the default Storefront theme and WooCommerce plugin. More details here: https://docs.woocommerce.com/document/woocommerce-self-service-guide/.

    Thanks.

    Mirko P.

    (@rainfallnixfig)

    Hi there,

    It’s been a while since we last heard back from you. I’m going to mark this thread as resolved.

    Hopefully, the above information helped you out! We’ll be here if and/or when you are ready to continue.

    Cheers.

Viewing 5 replies - 1 through 5 (of 5 total)
  • The topic ‘shipping rates not pulling through’ is closed to new replies.