Shipping rates and VAT issue

My shop is a startup, so we are not required to register for VAT yet in the UK. So, I have turned off Woo’s tax calculations.

The problem is that the Printful integration is only charging the customer the ex-VAT price. This wouldn’t be a problem if I was charging VAT since Woo would automatically add the VAT to the total. However, when the order goes to Printful, of course they have to add their VAT, so that means my customer is being under-charged for the cost of the shipping (or, out the other way, that I am having to pay for the shipping VAT without being able to charge it back to the customer).

A chat with Printful’s help desk was, as usual, less than helpful. Their only offering was (I paraphrase) “your tax is not our problem – charge more for your products”!!!

What I would like to suggest is that the plugin gives us an option to mark up the shipping costs (eg, in the UK I would be able to add 20%). I would suggest that it would be easy for the code to check whether Woo’s tax system is turned off, and offer this option. Or, you could offer the option anyway to allow us to mark up the delivery charge.