• Resolved programacionagarimo

    (@programacionagarimo)


    First of all, amazing plugin, thank you so much!

    We are currently working on different types of shipping, weight based and conditionals on our cart. It all worked perfectly, the conditions will show the weight based shipping cost or the shipping quota request.

    We did checked the quota request worked perfectly fine.

    Later, we bought the Conditionals PRO version in order to fix some problems we were facing, and we realised our shipping quota is not working. We tried to disable the Conditional plugin and yet, the Shipping Quota is not appearing, no shipping available.

    We have an old copy from our website where we didn’t had the PRO version on the Conditional shipping (last time we checked it all worked), again, not showing.

    We already updated all the plugins Woocommerce related, included the last version on the Shipping Quota. Nothing yet.

    WordPress version: 6.5.3.
    PHP version: 8.1

    Based on the compatibilities, it should work, it worked last month as we can recall. Is there any idea what could happend?

    We checked out shop changes on this past month, we can’t recall any plugin update, added or anything, we just added more products on the shop.

    Thank you

Viewing 15 replies - 1 through 15 (of 19 total)
  • Plugin Author Repon Hossain

    (@reponwp)

    Hi @programacionagarimo ,

    Probably you are using woocommerce block on the checkout page. Our plugin does not work with woocommerce checkout block. Please use [woocommerce_checkout] shortcode on the checkout page.

    Let me know if you still seeing problems. Also, don’t forget to send me some screenshots of configure.

    Thanks,
    Repon Hossain

    Thread Starter programacionagarimo

    (@programacionagarimo)

    Hi! Thank you for the quick reply

    We are using the default Woocommerce checkout with the shortcode [woocommerce_checkout]

    The only configuration we have on the plugin is on Settings in order to translate the plugin to our language. I will attach some screenshots from our shipping settings

    Plugin Author Repon Hossain

    (@reponwp)

    HI @programacionagarimo ,

    Do you have a staging site, so that I can check the problem there? Don’t share private information here. Instead of you can share info here https://privnote.com/qGK2BWNT#7Pc2CiYVl.

    Thread Starter programacionagarimo

    (@programacionagarimo)

    Hi!

    After speak with our client we decided to disable all quotes and change the shipping rules,

    Thank you

    Hi Repon,
    First of all thank you for creating this plugin.

    Regrettably we don’t get it working either… Tried Shortcode and Block. The link to get a quote is not appearing?
    Any idea?

    Plugin Author Repon Hossain

    (@reponwp)

    Hi @welovetraffic

    Please take a look the guideline video of this plugin and try to set up like that. If still does not work, inform me.

    Sincerely,
    Repon

    Thanks Repon,

    That′s what I did. Only I didn′t create USA and UK
    I had the Netherlands with a flat fee and only the Shipping quote for all other area′s.

    Plugin Author Repon Hossain

    (@reponwp)

    Hi @welovetraffic

    How can I checked your site?

    Thanks,
    Repon

    Hi,
    I checked on clean site and it works. Must be a conflict with another plugin.
    Will let you know which one if I find it.

    Plugin Author Repon Hossain

    (@reponwp)

    Thank you. Please don’t forget to inform me.

    Hi Repon,
    It was no conflict, but me being not awake ??
    The cause(s):
    The default checkout was set to shipping address in this Woo install, so I filled the details in the wrong form fields area.
    Further I need to put address, zip code, country and state before the quote request link appears, would it not be better to already show the link when the country is chosen?

    Plugin Author Repon Hossain

    (@reponwp)

    Thank you for message. I have not understood clearly. Do you want to show request link after filling the checkout fields? Note: when a customer submit a quote request they have to fill required information.

    Thank you Repon.
    Yes, now the client has to fill in all details and only then the link appears.
    It’s a lot to fill in if you just want to know the sending cost to your country.

    Plugin Author Repon Hossain

    (@reponwp)

    Okay. I’ll add some option to making the field as a optional.

    Thx Repon.
    I think it makes more sense for prospects to see the quote option asap in de process. So after selecting the country would be the best, or even before.

Viewing 15 replies - 1 through 15 (of 19 total)
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