• Resolved 3C's

    (@cccnate)


    Greetings,
    We are having issues displaying available shipping options on the cart page. If you add the Caroline Raspberry product to the cart, you should see a couple shipping options available (pickup, home delivery, etc).

    These shipping options were showing up until a week or so ago, but have since disappeared. Plugins have been deactivated/reactivated to test for conflicts, but nothing. Any advice would be greatly appreciated. Thanks.

    System status report:

    ### WordPress Environment ###

    WordPress address (URL): https://www.cloudmountainfarmcenter.org
    Site address (URL): https://www.cloudmountainfarmcenter.org
    WC Version: 6.2.0
    REST API Version: ? 6.2.0
    WC Blocks Version: ? 6.7.3
    Action Scheduler Version: ? 3.4.0
    WC Admin Version: ? 3.1.0
    Log Directory Writable: ?
    WP Version: 5.9
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –

    ### Server Environment ###

    Server Info: Apache
    PHP Version: 7.4.27
    PHP Post Max Size: 256 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 5000
    cURL Version: 7.81.0
    OpenSSL/1.1.1m

    SUHOSIN Installed: –
    MySQL Version: 5.7.37
    Max Upload Size: 256 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?

    ### Database ###

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    WC Database Prefix: wp_
    Total Database Size: 685.68MB
    Database Data Size: 480.64MB
    Database Index Size: 205.04MB
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    ### Post Type Counts ###

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    attachment: 2269
    br_notice: 1
    custom_css: 1
    custom-product-type: 1
    customize_changeset: 9
    cwginstocknotifier: 840
    et_pb_layout: 12
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    nav_menu_item: 27
    oembed_cache: 2
    page: 83
    post: 139
    product: 1852
    product_variation: 385
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    shop_order: 3146
    shop_order_refund: 303
    tribe_venue: 1
    wp_global_styles: 1
    wprss_feed: 1
    wprss_feed_item: 1
    wprss_feed_template: 1

    ### Security ###

    Secure connection (HTTPS): ?
    Hide errors from visitors: ?

    ### Active Plugins (28) ###

    Akismet Anti-Spam: by Automattic – 4.2.2
    Back In Stock Notifier for WooCommerce | WooCommerce Waitlist Pro: by codewoogeek – 2.6.1
    Breadcrumb NavXT: by John Havlik – 7.0.2
    Classic Editor: by WordPress Contributors – 1.6.2
    Email Address Encoder: by Till Krüss – 1.0.22
    Events Manager: by Marcus Sykes – 5.12.1
    Flexible Checkout Fields PRO: by WP Desk – 3.2.3
    Flexible Checkout Fields: by WP Desk – 3.2.1
    Google Analytics for WordPress by MonsterInsights: by MonsterInsights – 8.3.4
    GTranslate: by Translate AI Multilingual Solutions – 2.9.8
    MainWP Child: by MainWP – 4.1.9
    Monarch Plugin: by Elegant Themes – 1.4.14
    Product Open Pricing (Name Your Price) for WooCommerce: by WP Wham – 1.7.0
    W3 Total Cache: by BoldGrid – 2.2.1
    Widget Logic: by WPChef – 5.10.4
    Woo Store Vacation (PRO): by MyPreview – 1.2.7
    WooCommerce AvaTax: by SkyVerge – 1.9.0 (update to version 1.16.0 is available)
    Discounts Manager for Products: by Fahad Mahmood – 3.4.6
    WooCommerce Authorize.Net Gateway: by SkyVerge – 3.2.3 (update to version 3.6.3 is available)
    WooCommerce Google Analytics Integration: by WooCommerce – 1.5.8
    Advanced Order Export For WooCommerce (Pro): by AlgolPlus – 3.2.2
    WooCommerce Table Rate Shipping: by WooCommerce – 3.0.29 (update to version 3.0.36 is available)
    WooCommerce: by Automattic – 6.2.0
    Wordfence Security: by Wordfence – 7.5.8
    WP All Import Pro: by Soflyy – 4.7.2
    WP-PageNavi: by Lester ‘GaMerZ’ Chan – 2.94.0
    WP RSS Aggregator: by RebelCode – 4.20
    WP All Import – WooCommerce Import Add-On Pro: by Soflyy – 3.3.0

    ### Inactive Plugins (3) ###

    Child Theme Configurator: by Lilaea Media – 2.5.8
    Custom Product Type for WooCommerce: by Mohamed Saad – 1.2.0
    WooCommerce PDF Invoices, Packing Slips, Delivery Notes and Shipping Labels: by WebToffee – 2.8.9

    ### Dropin Plugins (1) ###

    advanced-cache.php: advanced-cache.php

    ### Must Use Plugins (1) ###

    ET Support Center :: Must-Use Plugins Autoloader: by Elegant Themes –

    ### Settings ###

    API Enabled: ?
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    gift (gift)
    gift_donation (gift_donation)
    grouped (grouped)
    simple (simple)
    variable (variable)
    workshop (workshop)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: ?

    ### WC Pages ###

    Shop base: #429 – /nursery/
    Cart: #430 – /nursery/cart/
    Checkout: #431 – /nursery/checkout/
    My account: #432 – /nursery/my-account/
    Terms and conditions: #19942 – /terms-and-conditions/

    ### Theme ###

    Name: Cloud Mountain Farm Center custom theme
    Version: 1.0.1498584596
    Author URL: https://www.cascadecomputerconsulting.com/
    Child Theme: ?
    Parent Theme Name: Divi
    Parent Theme Version: 4.14.7
    Parent Theme Author URL: https://www.elegantthemes.com
    WooCommerce Support: ?

    ### Templates ###

    Overrides: cmfc-child/woocommerce/single-product/related.php

    ### Product Open Pricing Settings ###

    Product Open Pricing (Name Your Price): yes
    Frontend template: %frontend_label% %currency_symbol% %open_price_input%
    Input field position: woocommerce_before_add_to_cart_button
    Position priority.: 9999
    Hide price: yes
    Disable quantity selector: no
    Display on loop: no
    Frontend loop template: Name Your Price %open_price_input% %currency_symbol%
    Input field loop position: woocommerce_after_shop_loop_item
    Position priority.: 9
    Hide price: yes
    Input style: width:75px;text-align:center;
    Input pattern:
    Enable step ticker: yes
    Price step: 1.00
    Force number of decimals: no
    Number of decimals.: 2
    Add To Cart button text:
    Message on empty price: Please enter a gift card amount
    Message on price too low: Entered price is too small!
    Message on price too high: Entered price is too big!
    Add “Open Pricing” column: no
    Fix mini cart: no

    ### Authorize.Net Credit Card ###

    Environment: Production
    Tokenization Enabled: –
    Debug Mode: Off
    Webhooks Enabled: ?
    Not generated

    ### Action Scheduler ###

    Complete: 31,533
    Oldest: 2022-01-15 15:21:10 -0800
    Newest: 2022-02-15 15:18:23 -0800

    Pending: 5
    Oldest: 2022-02-15 15:19:37 -0800
    Newest: 2022-02-16 08:22:08 -0800

    ### Status report information ###

    Generated at: 2022-02-15 15:20:15 -08:00
    `

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    Sorry to hear about this, I understand you have disabled plugins previously, can you please try one more time? following these steps below:

    • Temporarily Disable the cache on your site
    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If the issue disappears it means it was a conflict. You can find a more detailed explanation on how to do a conflict test here.

    Let us know how it goes.

    Mirko P.

    (@rainfallnixfig)

    Hi @cccnate,

    It’s been a while since we last heard from you, so I’m marking this thread as resolved.

    Hopefully, you’ve been able to resolve this, but we’ll be here if and/or when you are ready to continue.

    Cheers.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Shipping options on cart page’ is closed to new replies.