shipping options Not showing in safari or edge

  • Resolved johnnyph12

    (@johnnyph12)


    2 years, 1 month ago

    Shipping options are not showing up in Safari or microsoft edge.. They only show up in Chrome. Not sure what to do.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Marta Borówka

    (@martapaw)

    Hello @johnnyph12,

    I didn’t recreate your issue on your website.

    I’ve added this product to the cart and the shipping options show up, please see:
    – Edge: https://imgsh.net/a/phjGCMP.png
    – Safari: https://imgsh.net/a/L6t2Z1T.png

    I consulted this with our development team and we suspect that this issue could sometimes occur because of the checkbox in the Shipping details section: Same as Billing? Probably there are some problems with the proper data synchronization between Billing details and Shipping details. We suggest you look closer into this and maybe make some changes to the Checkout page.

    Best regards,
    Marta

    Plugin Support lusp

    (@lusp)

    Since there are no further inquiries concerning this case I’m marking this thread as resolved.

    Kind regards,
    Luke

Viewing 2 replies - 1 through 2 (of 2 total)
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