shipping not working on checkout,except in chrome

  • Resolved wrightsonarts

    (@wrightsonarts)


    5 years, 9 months ago

    Hi, I hope i`m posting in the right section.
    Im having a problem with the website im working on wrightsonarts.com , the checkout works fine with shipping added with chrome, but when i try and add an item to IE or firefox ,then go to the checkout , it isnt adding shipping, any ideas on how to fix this please?
    I`m also finding today that ie and firefox arent displaying the main page properly now, most of the graphics are missing ! the fun never ends……

    regards,
    Stuart in England

    • This topic was modified 5 years, 9 months ago by wrightsonarts.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Ross V. a11n

    (@rossviviano)

    Automattic Happiness Engineer

    Hi @wrightsonarts,

    Thanks for your patience thus far.

    Usually, issues like this are caused by a site’s theme or plugins conflicting with WooCommerce. Here’s how to test for conflicts:

    First, you’ll want to change the theme on your site to Storefront, then test. If that resolves the issue, you’ll want to get in touch with your theme’s developer and see if they have an update or fix for you. If changing the theme doesn’t help, you’ll want to deactivate all plugins except for WooCommerce and take a look. If that fixes the problem, re-enable the other plugins one by one to see where the issue is coming from. If you don’t want to test on your live site, then create a staging site using a plugin called WP Staging.

    Hi there,

    We have not heard from you in a while so I will close this thread. If you continue to have issues please open a new thread!

Viewing 2 replies - 1 through 2 (of 2 total)
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