Shipping Not Being Passed

  • cmgdesigns

    (@cmgdesigns)


    7 years ago

    Hi,

    I am trying to set up PayPal Express. I have two shipping zones set up, USA and Canada. I initially didn’t want shipping to show on the cart page, but it passes zero for shipping to Paypal.

    So I added the shipping calculator to the cart, but the visitor can still just click the checkout button (without using the calculator) and shipping is still not passed to PayPal.

    There has to be something I’m missing, right? Do I set up shipping inside Paypal?

    Thanks.

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  • Plugin Contributor angelleyesupport

    (@angelleyesupport)

    @cmgdesigns, Well, that is not something related to us rather its related to woo settings though. Also you can apply some settings to restrict shipping to US and Canada Only. Moreover, if they didnot selected it on cart then and you have set settings to calculate shipping as they enter their address then it will do on the checkout page for sure.

    Are you using Express Checkout button on checkout page and people are using that? If so then did you skipped the order review page from our plugin setting? I think if you want to charge them shipping then you must enable order review page so when they return from PayPal screen to order review page they will be charged shipping then.

    let me know if you have any other questions.
    Thanks!

Viewing 1 replies (of 1 total)
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