Shipping methods in admin screen

  • Resolved weedave

    (@weedave)


    4 years, 4 months ago

    I have 2 issues with shipping methods in WC.

    Firstly, recently some orders don’t seem to have a shipping method tied to them, they always used to, I thought it was impossible to order without one.

    I have traced this back to the DB and there is no records of an address atall, its never been set as far as i know. (Some order have address etc in meta data, these ones dont?)

    Secondly with this problem we have been going through and adding shipping methods manually, is there anyway to generate a list of shipping methods available for the address in a dropdown box style in the admin orders page.
    I think there is a $shipping_method function you can use to generate the list but I’m unfamiliar with how you would use hooks/filters to add a dropdown into a text box.

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  • Plugin Support Hannah S.L.

    (@fernashes)

    Automattic Happiness Engineer

    Hey there!

    Firstly, recently some orders don’t seem to have a shipping method tied to them, they always used to, I thought it was impossible to order without one.

    That’s odd! If you try to make an order yourself, does the order come through with a shipping method? You could try making a free product for testing purposes.

    Is this happening for some orders or all orders? If it’s for some orders, could the orders contain digital products that don’t require shipping?

    Secondly with this problem we have been going through and adding shipping methods manually, is there anyway to generate a list of shipping methods available for the address in a dropdown box style in the admin orders page.

    By default, you can assign any shipping method to an order from the backend – it doesn’t have the same checks that the checkout page does. You might be able to change this with custom code, but I’m not sure how as I’m not a developer myself.

    Plugin Support Missy a11n

    (@m155y5)

    Automattic Happiness Engineer

    We haven’t heard back from you in a while, so I’m going to go ahead and mark this thread as resolved. If you have any other questions please feel free to start a new thread.

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