Shipping method not available

  • Resolved trojan

    (@trojan)


    1 year, 1 month ago

    I have unusual issue. One of the shipping methods (usually there are 3 different methods) doesn’t show, but just for one of the products. It seems to work for all other products. I check all settings and they all look as they should be. I created product from scratch and even cloned one of the products that this shipping method works just fine and it still didn’t worked.

    This only happens when customer doesn’t reach free shipping amount in cart, after it reached the amount, shipping method shows up again (because they are two different methods).

    Any idea what this could be?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Saif

    (@babylon1999)

    Hello @trojan,

    Thank you for reaching out!

    I understand that you’re experiencing an issue where one out of three shipping methods is not showing up on the cart page unless the customer reaches the free shipping threshold. Just to clarify, is the missing shipping method the free one?

    To better assist you, could you please provide screenshots of the following pages?

    1. WooCommerce > Settings > Shipping > Shipping zones

    2. WooCommerce > Settings > Shipping > Shipping zones > Example shipping zone

    If you don’t already have a screenshot service installed, here are a few free options:?

    Also, please attach a copy of your site’s system status report. You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support” (after you scroll down a bit)”. Once done, please paste it here in your reply or via a text-sharing service like https://gist.github.com/.


    Look forward to hearing back from you.

Viewing 1 replies (of 1 total)
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