Shipping labels using shippers phone number and not clients phone number

  • Resolved dsloan41

    (@dsloan41)


    3 years ago

    Something changed and now my business phone number is showing on shipping labels. Any ideas how to correct this? UPS said it was not just me that many large companies were having this issue.

    Thank you

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  • MayKato

    (@maykato)

    Hello,

    Are you using a plugin to print shipping labels?

    Could you please share a copy of your site’s System Status? You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)
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