• Resolved lucidabox2018

    (@lucidabox2018)


    Hi. I’ve been using the subscription buttons but even I select the “shipping info” to request details, the button doesn’t request anything apart from the card details.
    It doesn’t change if I also select Billing Info or not, the “display amount” doesn’t work either. Do you know why this could be?
    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Nicolas Figueira

    (@nahuelmahe)

    Hello @lucidabox2018,

    Thank you for using Direct Stripe.

    I tested the Billing and Shipping options and didn’t reproduce the issue. The billing and shipping fields were added to the Stripe modal form.

    Could you describe how is the button configured and what fields are asked by the Stripe modal form ?

    Are you using last version of Direct Stripe ?

    Best wishes,

    Nicolas

    Plugin Author Nicolas Figueira

    (@nahuelmahe)

    I’ll mark it as resolved, let me know if you still have issues with Direct Stripe.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Shipping info’ is closed to new replies.