Hi @thewpguyireland! Thanks for the additional info.
To confirm what I’m seeing from the settings in your last post; you have non-taxable, Flat Rate shipping for €8.50, and Free Shipping configured for orders €100 or over, shipped to an Ireland address. I can confirm that it’s expected to see both Flat Rate and Free Shipping for an order valued at €307.74 – WooCommerce does, by default, show all applicable shipping methods.
Our Free Shipping documentation has an Advanced Settings / Customization section that specifically explains how to show only Free Shipping when it’s available, but it requires a code snippet to be added as it’s not default functionality.
Could you please clarify;
- What were your expectations for which shipping method should show?
- How did you implement the rules for what should show (e.g. code snippet or additonal plugin)?
I also note that 1st screenshot shows €10 for shipping, which doesn’t reflect the shipping settings. Are both the order and settings screenshots from the same site, or is there another issue afoot aside from just which shipping method is showing?