Shipping details not showing up on manually placed orders

I am quite baffled that it autoloads the customers billing adress. I am looking into why it doesn’t do that for me.

I’m assuming as long as the customer has ordered before, it should auto-load the addresses (both billing and shipping) if you select them as the “Customer” from the dropdown box when doing a search for their email address or username.

That’s what it does on mine anyway…it just doesn’t display the shipping address on their account, invoice, etc.

I still haven’t found a solution to the problem…but then again I haven’t really looked into the code yet since I’ve been working on other mods. Ha.

I was just wondering if any other people had run into this problem. I found a post on another site where someone had the same problem, but no one had ever responded to their post with a solution.

I just discovered that if you are manually adding an order, you must assign shipping costs, even if $0.00 and then update totals. This will in turn assign a shipping variable and make the shipping address show up on emails, etc.

@edit7279 and @franz92

thank you both this helped me realise why my billing address wasn’t showing up in emails. I had created the orders in the backend, and WC doesn’t automatically fill in the address from the user’s profile on new orders. Which seems pretty dumb to me.

-consistently disillusioned with how ridiculous WC is-

estimated wasted hours this year…

Just on a related note does the shipping cost show up in the emails that are send out to the customer in your case?
I added an order and all looks good but when I then go and see the “completed email” message the total is correct (ie. it includes the shipping cost) but the shipping cost are not shown as a line item.

cheers
Marco