Shipping Country and State not prepopulated

  • Resolved lychee128

    (@lychee128)


    4 years, 8 months ago

    On my checkout page, if customer selects “shipping to different address,” then the shipping address becomes their shipping address stored in their account (rather than just using the billing address).

    However, whenever your plug-in is active, the Country/Region and State/County field are left blank. The rest of the form is populated correctly.

    As soon as I deactivate your plug-in, those fields are correctly filled in.

    Any suggestions as to how I can fix this?

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author quadlayers

    (@quadlayers)

    hello @lychee128

    can you share a link to the checkout page?
    what is your current version of the plugin

    Thread Starter lychee128

    (@lychee128)

    Hi,

    I’m currently using v5.1.7 of the plugin. Here’s link to a screenshot:

    https://snipboard.io/Oi4W8n.jpg

    I’m sure this is related to an address book plugin that I’m using. These plugins allow users to select different shipping addresses.

    However, I’ve tried different address book plugins and they all work fine when your plugin is deactivated. However, whenever your plugin is activated, the addresses do not copy over correctly and the state / country fields are not populated.

    Any suggestions on how I might be able to fix this?

    Thanks.

    Plugin Author beluserra

    (@beluserra)

    Hi, could you please test version 5.2.9 and let us know if it is solved or not?
    regards

Viewing 3 replies - 1 through 3 (of 3 total)
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