• Resolved hlainn

    (@hlainn)


    I’m building a ecommerce website with wordpress by using woocommerce. I set shipping cost based on shipping zone with postal code. For example,

    1. shipping zone name is “latha” state, zone region is “Myanmar” and postal code is 11191 for “Yangon” city. I set “flat rate” shipping method for this zone and shipping cost is 1500Ks.
    2. shipping zone name is “lanmadaw” state, zone region is “Myanmar” and postal code is 11191 for “Yangon” city. I set “flat rate” shipping method for this zone and shipping cost is 1000Ks.
    3. shipping zone name is “sule” state, zone region is “Myanmar” and postal code is 11191 for “Yangon” city. I set “free” shipping method for this zone.
    The problem that I faced with is the shipping cost didn’t change according to shipping zone.

    First, I choose latha and calulate shipping cost, it was ok and I can see shipping cost is 1500Ks. And then, I choose lanmadaw and update shipping field, it doesn’t work and I can only see the cost is 1500Ks. Actually I set for this region is 1000Ks and also same for sule region.

    This is really a big problem for me and I need to solve it well. Please let me know how to fix it.

Viewing 2 replies - 1 through 2 (of 2 total)
  • AJ a11n

    (@amandasjackson)

    Hi @hlainn

    The issue here is that all of your Zones have the same region and postal code. it won’t matter what you name the zone, only the first one listed will be calculated, as they all have the same postal code listed.

    What exactly are you trying to achieve with the 3 zones?

    Within one zone, you can allow for 3 different shipping methods to be calculated for the same postal code if that is what you want to do.


    Link to image: https://cld.wthms.co/7UkNZM

    AJ a11n

    (@amandasjackson)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

Viewing 2 replies - 1 through 2 (of 2 total)
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