• Resolved yuehlia

    (@yuehlia)


    Hello,

    For a while we noticed that Most of the product we publish on our website if it has a shipping class it got removed from it so we have to add it again manually but this is not good because there is a lot of old products that we didn’t keep track about their shipping classes, we tried to figure out what causes this but no luck unfortunately.

    WooCommerce version ==> 6.1.1

    System report:

    ### WordPress Environment ###
    
    WordPress address (URL): https://yuehlia.com
    Site address (URL): https://yuehlia.com
    WC Version: 6.1.1
    REST API Version: ? 6.1.1
    WC Blocks Version: ? 6.5.2
    Action Scheduler Version: ? 3.4.0
    WC Admin Version: ? 3.0.3
    Log Directory Writable: ?
    WP Version: 5.9
    WP Multisite: –
    WP Memory Limit: 1 GB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: nginx/1.19.10
    PHP Version: 7.4.25
    PHP Post Max Size: 256 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 10000
    cURL Version: 7.68.0
    OpenSSL/1.1.1f
    
    SUHOSIN Installed: –
    MySQL Version: 5.5.5-10.5.9-MariaDB-1:10.5.9+maria~focal
    Max Upload Size: 128 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 6.1.1
    WC Database Prefix: wp_
    Total Database Size: 2256.88MB
    Database Data Size: 1716.46MB
    Database Index Size: 540.42MB
    wp_woocommerce_sessions: Data: 2.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.17MB + Engine InnoDB
    wp_woocommerce_order_items: Data: 15.52MB + Index: 9.03MB + Engine InnoDB
    wp_woocommerce_order_itemmeta: Data: 127.66MB + Index: 123.77MB + Engine InnoDB
    wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.08MB + Engine InnoDB
    wp_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_shipping_zone_locations: Data: 0.05MB + Index: 0.06MB + Engine InnoDB
    wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_actionscheduler_actions: Data: 12.03MB + Index: 19.23MB + Engine InnoDB
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    wp_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_advanced_notifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_advanced_notification_triggers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_automatewoo_abandoned_carts: Data: 1.05MB + Index: 0.08MB + Engine InnoDB
    wp_automatewoo_customers: Data: 1.52MB + Index: 3.06MB + Engine InnoDB
    wp_automatewoo_customer_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_automatewoo_events: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_automatewoo_guests: Data: 0.30MB + Index: 0.42MB + Engine InnoDB
    wp_automatewoo_guest_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_automatewoo_logs: Data: 0.19MB + Index: 0.30MB + Engine InnoDB
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    wp_automatewoo_queue: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_automatewoo_queue_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_cartflows_ca_cart_abandonment: Data: 22.59MB + Index: 1.50MB + Engine InnoDB
    wp_cartflows_ca_email_history: Data: 1.52MB + Index: 1.59MB + Engine InnoDB
    wp_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_cartflows_ca_email_templates_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_dokan_refund: Data: 0.16MB + Index: 0.00MB + Engine InnoDB
    wp_dokan_shipping_tracking: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_dokan_shipping_zone_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_dokan_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_dokan_vendor_balance: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
    wp_dokan_withdraw: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_duplicator_pro_packages: Data: 0.11MB + Index: 0.02MB + Engine InnoDB
    wp_icl_content_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_icl_core_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_icl_flags: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_icl_languages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_icl_languages_translations: Data: 0.19MB + Index: 0.09MB + Engine InnoDB
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    wp_icl_message_status: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_icl_mo_files_domains: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_icl_strings: Data: 7.52MB + Index: 15.08MB + Engine InnoDB
    wp_icl_string_batches: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    wp_icl_string_pages: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_icl_string_positions: Data: 2.25MB + Index: 0.22MB + Engine InnoDB
    wp_icl_string_status: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
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    wp_icl_string_urls: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_icl_translate: Data: 15.52MB + Index: 1.52MB + Engine InnoDB
    wp_icl_translate_job: Data: 1.52MB + Index: 0.16MB + Engine InnoDB
    wp_icl_translations: Data: 2.42MB + Index: 7.27MB + Engine InnoDB
    wp_icl_translation_batches: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wp_icl_translation_downloads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_icl_translation_status: Data: 32.22MB + Index: 0.30MB + Engine InnoDB
    wp_ionic_becrux_all_notification: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ionic_becrux_banner_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ionic_becrux_data: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_ionic_becrux_notification_devices: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_mailchimp_carts: Data: 3.02MB + Index: 0.00MB + Engine InnoDB
    wp_mailchimp_jobs: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    wp_megaventory_api_keys: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_megaventory_errors_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_megaventory_notices_log: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_megaventory_success_log: Data: 0.14MB + Index: 0.00MB + Engine InnoDB
    wp_mobile_builder: Data: 0.16MB + Index: 0.00MB + Engine InnoDB
    wp_mobile_builder_carts: Data: 538.02MB + Index: 25.17MB + Engine InnoDB
    wp_options: Data: 143.17MB + Index: 5.23MB + Engine InnoDB
    wp_oses_attachments: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    wp_oses_clicks: Data: 8.41MB + Index: 2.52MB + Engine InnoDB
    wp_oses_emails: Data: 269.14MB + Index: 2.50MB + Engine InnoDB
    wp_oses_email_attachments: Data: 1.52MB + Index: 1.52MB + Engine InnoDB
    wp_oses_failures: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_oses_jobs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_postmeta: Data: 257.78MB + Index: 155.27MB + Engine InnoDB
    wp_posts: Data: 27.53MB + Index: 13.94MB + Engine InnoDB
    wp_social_users: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_termmeta: Data: 1.52MB + Index: 1.86MB + Engine InnoDB
    wp_terms: Data: 0.25MB + Index: 0.34MB + Engine InnoDB
    wp_term_relationships: Data: 5.42MB + Index: 3.30MB + Engine InnoDB
    wp_term_taxonomy: Data: 0.25MB + Index: 0.27MB + Engine InnoDB
    wp_tm_taskmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_tm_tasks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_trp_original_meta: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_trp_original_strings: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_usermeta: Data: 27.55MB + Index: 21.02MB + Engine InnoDB
    wp_users: Data: 1.52MB + Index: 3.53MB + Engine InnoDB
    wp_wcpdf_invoice_number: Data: 1.52MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_notes: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wc_admin_note_actions: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wc_category_lookup: Data: 0.08MB + Index: 0.00MB + Engine InnoDB
    wp_wc_customer_lookup: Data: 1.52MB + Index: 1.03MB + Engine InnoDB
    wp_wc_download_log: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wc_gpf_render_cache: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_order_coupon_lookup: Data: 0.20MB + Index: 0.20MB + Engine InnoDB
    wp_wc_order_product_lookup: Data: 11.52MB + Index: 17.61MB + Engine InnoDB
    wp_wc_order_stats: Data: 4.52MB + Index: 14.86MB + Engine InnoDB
    wp_wc_order_tax_lookup: Data: 2.52MB + Index: 3.03MB + Engine InnoDB
    wp_wc_points_rewards_user_points: Data: 1.52MB + Index: 1.83MB + Engine InnoDB
    wp_wc_points_rewards_user_points_log: Data: 2.52MB + Index: 3.39MB + Engine InnoDB
    wp_wc_product_meta_lookup: Data: 1.52MB + Index: 2.72MB + Engine InnoDB
    wp_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_reserved_stock: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    wp_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wc_webhooks: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wfacp_stats: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfblockediplog: Data: 0.13MB + Index: 0.00MB + Engine InnoDB
    wp_wfblocks7: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfconfig: Data: 2.28MB + Index: 0.00MB + Engine InnoDB
    wp_wfcrawlers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilechanges: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wffilemods: Data: 7.52MB + Index: 0.00MB + Engine InnoDB
    wp_wfhits: Data: 1.02MB + Index: 0.25MB + Engine InnoDB
    wp_wfhoover: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfknownfilelist: Data: 3.52MB + Index: 0.00MB + Engine InnoDB
    wp_wflivetraffichuman: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wflocs: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wflogins: Data: 0.42MB + Index: 0.16MB + Engine InnoDB
    wp_wfls_2fa_secrets: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wfls_settings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfnotifications: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfpendingissues: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wp_wfreversecache: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wfsnipcache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wfstatus: Data: 0.19MB + Index: 0.13MB + Engine InnoDB
    wp_wftrafficrates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_woocommerce_bundled_itemmeta: Data: 0.11MB + Index: 0.11MB + Engine InnoDB
    wp_woocommerce_bundled_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_woocommerce_gpf_google_taxonomy: Data: 3.52MB + Index: 0.23MB + Engine InnoDB
    wp_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wpmailsmtp_debug_events: Data: 0.31MB + Index: 0.00MB + Engine InnoDB
    wp_wpmelon_advbedit_temp: Data: 0.36MB + Index: 0.00MB + Engine InnoDB
    wp_wrc_caches: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wp_wrc_relations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wsal_metadata: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wsal_occurrences: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_wsal_options: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wp_wsal_sessions: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wt_iew_action_history: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wt_iew_cron: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wt_iew_ftp: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_wt_iew_mapping_template: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yith_wcps_shippings: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wp_yith_wcwl: Data: 0.05MB + Index: 0.02MB + Engine InnoDB
    wp_yith_wcwl_lists: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wp_yoast_indexable: Data: 28.55MB + Index: 15.11MB + Engine InnoDB
    wp_yoast_indexable_hierarchy: Data: 2.41MB + Index: 3.31MB + Engine InnoDB
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    _mig_wp_bwf_wc_customers: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    _mig_wp_cartflows_ca_email_templates: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    _mig_wp_dokan_shipping_zone_locations: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _mig_wp_dokan_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
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    _mig_wp_icl_string_translations: Data: 3.52MB + Index: 1.91MB + Engine InnoDB
    _mig_wp_icl_translate: Data: 5.52MB + Index: 0.44MB + Engine InnoDB
    _mig_wp_icl_translations: Data: 1.52MB + Index: 4.03MB + Engine InnoDB
    _mig_wp_icl_translation_downloads: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _mig_wp_icl_translation_status: Data: 20.52MB + Index: 0.20MB + Engine InnoDB
    _mig_wp_options: Data: 3.52MB + Index: 1.70MB + Engine InnoDB
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    _mig_wp_term_taxonomy: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
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    _mig_wp_woocommerce_bundled_items: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
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    _mig_wp_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    _mig_wp_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    _mig_wp_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
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    ### Post Type Counts ###
    
    attachment: 14929
    aw_workflow: 12
    blocks: 9
    custom_css: 1
    customize_changeset: 1
    language_switcher: 3
    nav_menu_item: 229
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    shop_order_refund: 587
    wc_conditional_fee: 1
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    wp_global_styles: 1
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    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (48) ###
    
    WPML Multilingual CMS: by OnTheGoSystems – 4.5.2
    WooCommerce - Knet WebConnect: by Tap Payments – 2.2
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    YITH WooCommerce Wishlist: by YITH – 3.5.0
    
    ### Inactive Plugins (3) ###
    
    Jetpack: by Automattic – 10.6
    WooCommerce - Store Exporter: by Visser Labs – 2.7.1
    WooSidebars: by WooCommerce – 1.4.5
    
    ### Must Use Plugins (2) ###
    
    Kinsta Must-use Plugins: by Kinsta Team – 2.4.1
    WP REST Cache - Must-Use Plugin: by Richard Korthuis - Acato – 2021.3.0
    
    ### Settings ###
    
    API Enabled: ?
    Force SSL: –
    Currency: KWD (KD)
    Currency Position: left_space
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 3
    Taxonomies: Product Types: bundle (bundle)
    external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: ?
    
    ### WC Pages ###
    
    Shop base: #64 - /shop/
    Cart: #64387 - /cart/
    Checkout: #64388 - /checkout/
    My account: #64389 - /my-account/
    Terms and conditions: #13253 - /delivery-policy/
    
    ### Theme ###
    
    Name: Flatsome Child
    Version: 3.0
    Author URL: 
    Child Theme: ?
    Parent Theme Name: Flatsome
    Parent Theme Version: 3.15.3
    Parent Theme Author URL: https://www.uxthemes.com/
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: flatsome/woocommerce/archive-product.php
    flatsome/woocommerce/cart/cart-empty.php
    flatsome/woocommerce/cart/cart-shipping.php
    flatsome/woocommerce/cart/cart.php
    flatsome/woocommerce/checkout/form-checkout.php
    flatsome/woocommerce/checkout/form-coupon.php
    flatsome/woocommerce/checkout/terms.php
    flatsome/woocommerce/checkout/thankyou.php
    flatsome/woocommerce/content-product-cat.php
    flatsome/woocommerce/content-product.php
    flatsome/woocommerce/content-single-product.php
    flatsome/woocommerce/content-widget-product.php
    flatsome/woocommerce/global/breadcrumb.php
    flatsome/woocommerce/global/quantity-input.php
    flatsome/woocommerce/global/wrapper-end.php
    flatsome/woocommerce/global/wrapper-start.php
    flatsome/woocommerce/loop/loop-end.php
    flatsome/woocommerce/loop/loop-start.php
    flatsome/woocommerce/loop/pagination.php
    flatsome/woocommerce/loop/result-count.php
    flatsome/woocommerce/loop/sale-flash.php
    flatsome/woocommerce/myaccount/form-login.php
    flatsome/woocommerce/myaccount/navigation.php
    flatsome/woocommerce/notices/error.php
    flatsome/woocommerce/notices/notice.php
    flatsome/woocommerce/notices/success.php
    flatsome/woocommerce/product-searchform.php
    flatsome/woocommerce/single-product/photoswipe.php
    flatsome/woocommerce/single-product/price.php
    flatsome/woocommerce/single-product/product-image.php
    flatsome/woocommerce/single-product/product-thumbnails.php
    flatsome/woocommerce/single-product/rating.php
    flatsome/woocommerce/single-product/related.php
    flatsome/woocommerce/single-product/review.php
    flatsome/woocommerce/single-product/sale-flash.php
    flatsome/woocommerce/single-product/share.php
    flatsome/woocommerce/single-product/short-description.php
    flatsome/woocommerce/single-product/tabs/tabs.php
    flatsome/woocommerce/single-product/title.php
    flatsome/woocommerce/single-product/up-sells.php
    flatsome/woocommerce/single-product-reviews.php
    flatsome/woocommerce/single-product.php
    flatsome/woocommerce/content-product_cat.php
    
    ### WooCommerce Google Product Feed feeds ###
    
    2b3f98c299196331: Google merchant centre product feed
      Type: google
      Category filter: -
      Categories: -
    
    ### WooCommerce Google Product Feed options ###
    
    Include variations in feed: Enabled
    Send "item group ID": -
    Expanded schema markup: -
    Debug key: c24902d9-0483-4ae1-9f06-30037fff78e1
    
    ### WooCommerce Google Product Feed fields ###
    
    Title: Pre-populates from product product_title.
    Brand: 
    Manufacturer Part Number (MPN): 
    Product Type: 
    Google Product Category: 
    Size system: 
    Availability (in stock products): Defaults to "in stock".
    Availability (backordered products): Defaults to "in stock".
    Availability (out of stock products): Defaults to "out of stock".
    
    ### Action Scheduler ###
    
    Canceled: 153
    Oldest: 2022-01-07 11:45:02 +0000
    Newest: 2022-02-06 15:00:17 +0000
    
    Complete: 36,946
    Oldest: 2022-01-07 05:09:02 +0000
    Newest: 2022-02-07 05:03:59 +0000
    
    Failed: 54
    Oldest: 2021-08-19 05:46:08 +0000
    Newest: 2021-12-23 13:27:52 +0000
    
    Pending: 4
    Oldest: 2022-02-08 00:18:03 +0000
    Newest: 2022-02-10 09:12:36 +0000
    
    ### Status report information ###
    
    Generated at: 2022-02-07 08:05:16 +03:00
    • This topic was modified 2 years, 9 months ago by yuehlia.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Paulo P – a11n

    (@paulostp)

    Hello,

    Thanks for reaching out!

    This kind of problem is usually caused by a conflict with another plugin. The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Check if the problem persists

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    If your site is live, then a staging site would be a good idea to troubleshoot the issue. If your host doesn’t offer that option, we recommend WP Staging for quickly spinning up a new test site.

    Let us know how it goes.

    We’ve not heard back from you in a while, so I’m marking this thread as resolved. Hopefully, you were able to find a solution to your problem! If you have further questions, please feel free to open a new topic.

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Shipping classes got removed from products once published’ is closed to new replies.