Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support kenil802

    (@kenil802)

    Hi @sbeat,

    Regarding the query, could you please let us know whether the shipping address is different from the billing address?

    Regards,
    Kenil Shah

    Hello, guys! I′ve the same problem. The billing and the shipping address doens′t show on my invoices.

    You can see the invoice ready to print in the link below:
    https://747food.com.br/wp-content/uploads/2020/07/ttt.png

    There′s a configuration to do? Any code to solve that?

    Thanks.

    Plugin Support kenil802

    (@kenil802)

    Hi @ledig4,

    Thank you for the screenshot.

    Regarding the query, the billing address and the shipping address are shown by default on the invoice pages. There is no such code for that.

    Please let us know if you have any further queries.

    Regards,
    Kenil Shah

    Hello, I am having a similar issue, but notice there are some strange circumstances: If a customer enters the order as normal through the front end of the store, and has a separate billing and shipping address, they both appear on the invoices and receipts fine. BUT, if an order is entered manually, through the back-end of the store using the “Add Order” system, even if the billing and shipping addresses are different, it will only display the billing address. Unless I’m missing a check or something while entering the order? Any help would be appreciated.

Viewing 4 replies - 1 through 4 (of 4 total)
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