Shipping address not saving WP 6.1

  • Resolved kevinkrit

    (@kevinkrit)


    2 years ago

    Log-in > My Account > Addresses
    When trying to add or update the shipping address, nothing happens when you click ‘Save’ and it doesn’t save it. Works fine with Billing address but not with Shipping address.

    I’m on WordPress 6.1 and latest plugin version. Disabling this plugin restores saving functionality. Changing themes doesn’t fix it.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ThemeHigh

    (@themehigh)

    We believe that the issue might be due to the removal/disabling of the country field from the shipping section. Please note that the address will be updated only if the country field is available in that particular section.

    Could you please confirm whether the shipping_country field is enabled in the shipping section?

    Thank you!

    Thread Starter kevinkrit

    (@kevinkrit)

    It’s enabled on this plugin, but I have it restricted to a single country on WooCommerce, as I only sell there, so it’s not editable.

    Plugin Author ThemeHigh

    (@themehigh)

    Your issue needs a detailed check. Can you please raise a ticket through our website? We hope our technical team will be able to help you.

    Thank you!

    Plugin Author ThemeHigh

    (@themehigh)

    Since we haven’t heard back from you, we believe that your issue is resolved.

    We are going to mark this thread as resolved.

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)
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