Shipping Address not displaying on PDF invoice

  • Resolved Mat Casner

    (@mcasner)


    1 year, 2 months ago

    I have configured the plugin to display the shipping address “always” on invoices. But when I create a PDF invoice from an order, the shipping address is not loaded. The PDF packing list shows the shipping address without issue. But, I need the shipping address to display on the PDF invoice.

    Thanks,

    Mat

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Yordan Soares

    (@yordansoares)

    Hi @mcasner,

    Is the same happening on new documents?

    Please note that we store the current shop/document settings within the invoice data at the moment of its creation. We do this, because you could update your business details in the future, e.g. the address, VAT Number, etc., but this should not affect previous documents, since this is illegal in most countries.

    That said, if you are still testing or configuring your store, there are several ways to update the PDF invoices to see your latest settings in your PDF documents. See this article from the plugin’s Docs to learn more:?Show PDF documents with the latest settings

    Thread Starter Mat Casner

    (@mcasner)

    Thank you Yordan. Your response was perfect. Helped me fix the problem.

    Plugin Contributor Yordan Soares

    (@yordansoares)

    I’m glad to hear that, @mcasner!

    If you don’t mind and have the time, do you think you could leave us a review?

    Thanks in advance and all the best with your store!

Viewing 3 replies - 1 through 3 (of 3 total)
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