Shipping Address Invalid

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support lusp

    (@lusp)

    Hi @cptkoolbeenz,

    Could you please navigate to the plugin settings’ Advanced Options section and enable the Debug Mode there:

    https://monosnap.com/file/H7Dk4GEkGxBhcnutY1fPI62NMUQlxP

    Once it’s done, add the same product to the cart and enter the same shipping address your customer did. With the Debug Mode on, the following debug information should be visible to the shop admin at the top of the cart and checkout page:

    https://monosnap.com/file/SRr0kMagRHXuNFzxJcRk2JN7pUz5tp

    Click the Show Content button in the UPS Live Rates: Response from UPS API box to see what’s responsible for not displaying the available UPS services with their rates and copy/paste the content of this field here.

    Kind regards,
    Luke

    Plugin Support lusp

    (@lusp)

    Since there are no further inquiries concerning this case, I’m marking this thread as resolved.

    Kind regards,
    Luke

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Shipping Address Invalid’ is closed to new replies.