Shipping Address a required field for digital downloads

Hi @nicojmont

WooCommerce cannot trigger shipping activities for a virtual product.

Are you sure your Virtual checkbox is ticked in the product type panel?

Here’s the documentation you can refer to for virtual and downloadable products: https://woocommerce.com/document/managing-products/#adding-a-virtual-product`

Do let us know if you need further assistance.

Thanks

Hi @nicojmont ,

Thanks for reaching out!

I have visited your site and am able to replicate the issue when attempting to ‘purchase’ a free digital download (as seen in the screenshots below):

https://snipboard.io/IQ0yfX.jpg
https://snipboard.io/h5CVnA.jpg

As mentioned by @margaretwporg , shipping is not triggered for Virtual products.

Please check that you have selected Virtual for the products, and let us know the outcome.

Thanks!

We haven’t heard back from you in a while, so I’m marking this thread closed for now – we’ll be here if and/or when you are ready to continue.