Shipping

@silver2570– Thanks a lot for reaching out. You are spot on with the permission option for vendors allowing them to set their own shipping class; the only limitation is that they can only create one class.

Let’s check out the mandatory steps to setup WCMp shipping:

1. Enable Flat Rate/International Flat Rate shipping module provided by default WooCommerce.
Path: Wp-admin>> WooCommerce>> Settings>> Shipping.

2. Login as the vendor and follow the path: vendor dashboard>> Shop settings>> Shipping. You should 3 text input fields on the Shipping page:

a. Enter Shipping Amount for “Flat Rate”.
b. Enter Shipping Amount for “International Flat Rate”
c. Ship from

The first 2 fields represent the shipping cost for the vendor, which once submitted by the concerned vendor creates a Shipping class within WooCommerce. To avoid any confusion, the shipping class name= vendor’s username. Please check the backend panel( Wp-admin>>WooCommerce>> Settings>> Shipping>> Flat Rate; you should see the shipping class data under the heading ” Shipping Class Costs”.

The last fields don’t play any role from functionality point.

Let me know if you still face issues.

Regards,
Sandeep

Thank you very much for the speedy reply, excellent support as always.

I will follow this up and do as mentioned and get back to you.

Many many thanks for an excellent service.

@silver2570- Glad to be of help. Keep me posted with the findings and if you have any other questions or face any issues, do reach out.

Regards,
Sandeep

@silver2570- Just thought to drop in and inquire if the aforementioned solution helped. For now I am marking this topic resolved but do reach out if you face any issues, whatsoever.

Regards,
Sandeep

Hi Sandeep

Thank you for your patience, and my apology for the delay in reply.

I follow your instructions and what I found is that there is no shipping at the shop setting.

There is Shop setting
– shop front
– billing

so nothing that says shipping?

Thank you

I notice. the vendor can not choose a shipping class from the shipping classes set by admin.

Like when I add a product as a vendor and not an admin. I click on to shipping and the only option that will show me is ” No shipping class” but I have set up from the admin shipping classes.
But if I add a product as an admin all the shipping classes options will be available to me to choose from.

Your help is highly appreciated.

@silver2570- The absence of Shipping sub-tab from the vendor dashboard sounds strange because, at this moment, we don’t have any admin option to enable/disable this. It is automatically added. still once check the WCMp>> Pages section and see if you have correct page allocated for the “Vendor Shipping” field.

By correct field, I didn’t mean that the page allocated should have a name “Vendor Shipping” but rather it means that the page has the correct shortcode{ [vendor_shipping_settings]}. Please make changes, if you don’t see this in your setup.

Coming to your next question, your findings are very correct. By default, WCMp restricts vendors to only see the shipping class named after their username while admin finds all the shipping classes when creating a product.
In case of vendors, I don’t think it’s professionally correct to show them classes for other vendors.

Regards,
Sandeep

Many thanks for the reply sandy.

1 I will follow up your instructions this afternoon and reply with whatever changes happens.

2 shipping classes use to show to vendors the shipping classes the admin adds. With the new update of vendors being able to set their own shipping classes I am thinking after this update the appearance of shipping classes
has been over written by the new update, now that make sense.

I will follow your instructions above and let you know, if it remains the same then it means the update has over written the old version.

Once again many thanks for your wonderful and professional service.

Hello sandy

follow up:

When I go from WCMP to pages, click on vendor shipping the only options showing up is the list of all pages for you to choose the page you prefer for vendor shipping etc, there is no short-code on this page.

thank you

@silver2570- Thanks for heads-up. You are in the right direction. When you go to the pages section in the WCMp settings, you must select the page ” Vendor Shipping” from the page list dropdown.This is a page which is automatically created when you installed WC Marketplace. In setups where this page was deleted manually, the page needs to be re-created. You can name it anything you want but the selected page must carry the shortcode “vendor_shipping_settings”.

Check the attached screenshots for reference.

Step-1: https://goo.gl/FrpJ7v
Step-2: https://goo.gl/DxjuK0

Let me know if that helps.

Regards,
Sandeep

Thank you for your reply Sandy

I see there is vendor manages shipping page and a vendor shipping management page already exist.

Which of these pages do I need to add the code to or do I need to create a new page.

Many thanks

Hello Sandy

I had another look and here is the latest

The page as you pointed to from the pages which is ” Vendor Shipping” is there and it is set up just as in the examples you sent, “vendor_shipping_settings” but it does not show up on the vendor dashboard, when I log in as a vendor.

Where do you think it’s hiding.

Thanks again.

Strange, can you please ping me over live chat here- https://wc-marketplace.com/, so that we can discuss and get this issue debugged.

Regards,
Sandeep

Sure I will do just that as soon as I get the chance to do so.

Just to let you know the same issue happens to my second site with WCMp plugin

talk to you soon.

and thanks again

Sure I will do just that as soon as I get the chance to do so.

Just to let you know the same issue happens to my second site with WCMp plugin

talk to you soon.

and thanks again