Shipped Email: Additional content formatting

  • Resolved KoolPal

    (@koolpal)


    5 years ago

    Hi,

    The formatting of the font & text entered in Additional content in the Shipped email is not the same as in the rest of the email.

    I have entered plain text in this Additional Content box so there is no override.

    If it helps basis my limited knowledge:
    Rest of the email body:

    Additional Content:

    Please review & guide.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Zorem

    (@zorem)

    Hi, I am not sure I Understand this issue? can you explain?

    Thread Starter KoolPal

    (@koolpal)

    Hi,

    Let me try again.

    Please see the font above the order table:

    Now, please see the font from the Additional Content below the customer address:

    The font & format in the Additional Content is not the same as the rest of the email.

    It looks weird.

    Please review.

    Plugin Author Zorem

    (@zorem)

    Hi, this text is not related to our plugin, please check which other plugin generates it

    Thread Starter KoolPal

    (@koolpal)

    Hi,

    This text is a part of the Shipped email. Please check screenshot below

    Please let me know in case you need any additional information.

    Thanks

    Plugin Author Zorem

    (@zorem)

    Yes, but we are not sending the shipped email. It’s default WooCommerce completed email. We just include tracking information in the completed email.

    Thread Starter KoolPal

    (@koolpal)

    @zorem

    Thanks. Let me try to figure this out.

Viewing 6 replies - 1 through 6 (of 6 total)
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