Shipment Tracking

  • WooCommerce Shipment Tracking plugin …

    On customer order page. unable to add tracking number to carrier Aus Post (i dont use any other).

    After i input tracking number to Aus Post and ‘save tracking’ nothing happens /stuck on loading symbol. Left for over 5 minutes, no result. If i refresh page tracking number has not been added.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello robross

    Thank you for contacting Woo support.

    May I ask which shippment tracking plugin are you using?

    If you are using this Shipment Tracking plugin I recommend creating a ticket at the dedicated support portal. You will need to log in at Woo.com using the account used for purchasing this plugin.

    Feel free to contact us again if you need further assistance. ??

    Best regards.

    Thread Starter robross

    (@robross)

    Tried that got one reply asking for my problem and all of my sales data. I said no and then got no more replies. Will cancel my subscription as the shipment tracking plugin is still not working properly.

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello robross?

    Thank you for your reply.

    Could you tell me exactly what was the response from the plugin support?
    Were you asked for the data that you were not comfortable sharing?

    Please let me know.
    I would love to help you with this situation. ??

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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