Hi Franz,
Glad you’re enjoying the plugin ??
You’ve submitted a few tickets over the years, and we’ve always had positive interactions.
We’ve always replied to your support tickets sent through our support center within a few business hours, including the one you just sent over the weekend (our support hours are Monday-Friday 9am-5pm ET).
Please note that this www.remarpro.com forum is only for the Lite version of ShiftNav; it is not checked anywhere near as frequently, and we are not permitted by WordPress to provide Pro users support here. That’s why we have the support center for Pro users and always provide fast support there, and include a link directly to the Pro support ticket form in the plugin’s admin interface itself. It’s also why we have a sticky topic at the top of this forum explaining that Pro support requests must be sent through the ticket system.
To your question – as I explained in the email reply I sent yesterday (Monday) morning in regard to your ticket, the shift occurs because the height of the toggle bar is measured dynamically via Javascript, since it is unknown before rendering, which naturally causes the items below it to shift. That’s generally not an issue, but in order to prevent that, we can add a CSS snippet which sets the height explicitly, which I sent you in response to your ticket, along with some other recommendations. If you have any questions about those, feel free to reply to that ticket email and we’ll be happy to help.
If you have any questions or need assistance in the future, please be sure to Submit a Ticket so that we will see your question and can assist you promptly.
Hope that helps. Take care ??
Chris
