Sharing Buttons not working

Anybody there? I disabled Yoast (and a multitude of other plugins) trying to debug this and am at a loss. The share buttons only work correctly in Safari/Mac. In Chrome, Brave, Firefox, and Edge, they all open a pop-up window with the article inside, not the social media site. I’m at my wit’s end with this.

Since I can’t edit my thread posts I thought I reply with an update (does anybody from Jetpack read these? I see a lot of unanswered questions from other users).

When I log in as admin on the browsers that don’t work, I’m able to share an article from the front end of the site. As soon as I log out, it reverts to not working. That’s why the share buttons were working in Safari (it was the only browser where I was logged into the backend of my site).

When I logged into the admin backend via Chrome, the sharing buttons worked. Hence, unless a user sends you an email the buttons aren’t working, you would NEVER know the share buttons don’t work if you’re logged in as admin.

Could someone from Jetpack dive in here for a little help? I’ve gone through the whole process of deactivating every plugin and nothing works. And it only started happening after updating to the latest version.

Hello there – we have received an unusual amount of support requests, which is delaying our response time, and we generally answer in the order received. We are doing our best to get up-to-date. I sincerely appreciate your patience.

Could you please post your site URL here so that we can have a look? If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.

I switched to a different plugin. I didn’t have time to wait over two weeks for a response. I’m also switching other sites I manage for other people to a different social share plugin. The less Jetpack the better. Pathetic support.

Hello there – we understand how crucial timely assistance is, and we regret that we fell short of your expectations. We truly appreciate your feedback and understand your decision to switch to a different plugin due to the delays in our response time.

Upon receiving your message, I conducted thorough testing on our end to investigate the reported issue. Surprisingly, we couldn’t replicate the problem you described. We understand that each website environment is unique, and issues may arise from various factors.

If you could provide us with more details about your specific setup/site address (if you want us to troubleshoot this further), we would be more than happy to revisit the issue and work toward a resolution.

Once again, we apologize for any frustration you may have experienced. We appreciate your understanding and would be grateful for the opportunity to assist you further.