Sharing Bar not showing up

Would you let us know the webpage url (with every option enabled in Placement option) so that we can check what’s wrong?

The url ist not possible. im developing a page for a customer and i just can setup a link for u.

What i can do is shwoing you my option. i made some screenshots.

https://share.pho.to/A4sjj

Edit:

For Testing i activated the twenty sixtenn theme. and the bars are shwoing up. but not on my custom theme.
is there something what has to be active. ?

Our plugin uses the_content WordPress filter to enable sharing icons on posts/pages. You would like to check if everything is fine with this filter in your custom theme.

You nailed it. ^^

Our Page is build with Custom Field (Advance Custom Fields) so we didnt need the_content().

Now i typed somethig in the content field and it works.
I delete everything in the content(). Still works. The content field is empty but the shortcode still works.

I have this code

$tc = get_the_content();
if($tc != “”): get_template_part( ‘template_parts/the_content’ ); endif;//in this template you find the_content()

if($tc){
echo “someting in the field”;
}else{
echo “clean”; // this is the output i get right bow
}

echo do_shortcode( ‘[TheChamp-Sharing]’ );//this is rendering

Maybe i just get this wrong (check if everything is fine with this filter in your custom theme).

What should i check ?

Ok, i think i got my Problem…

I used [TheChamp-Counter] instead of [TheChamp-Sharing]

Maybe you can explain me [TheChamp-Counter] should print out?

Maybe i just get this wrong (check if everything is fine with this filter in your custom theme).
What should i check ?

You should check that your custom theme is using the_content hook as other themes do.

Maybe you can explain me [TheChamp-Counter] should print out?

This shortcode should work fine. We would require webpage url (where you have placed the shortcode) to check what’s wrong.