Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter mypcsolutions

    (@mypcsolutions)

    Update:

    Any edit I make to a page or post, removes the list of ShareThis buttons from that post or page.

    I recently upgraded to 3.5, I suspect this is the culprit as all the posts and pages I edit after I upgraded are having this effect.

    Any ideas?

    Thread Starter mypcsolutions

    (@mypcsolutions)

    Update:

    I have disabled all plugins except for ShareThis.

    I have uninstalled ShareThis and re-installed it.

    I have reinstalled WordPress 3.5

    Still does not work. is there anything specific I can check?

    sharethissupport

    (@sharethissupport)

    Hello,
    Can you make sure you have set the below mentioned options to “Yes” on ShareThis WP plug-in –
    1. Automatically add ShareThis to your posts?* – Yes
    2. Automatically add ShareThis to your pages?* – Yes

    Please let us know if this issue persists even after making this change.

    [ Signature moderated. ]

    Thread Starter mypcsolutions

    (@mypcsolutions)

    Hello,

    I have verified that both settings are checked “Yes”

    sharethissupport

    (@sharethissupport)

    Hello,

    Sometimes wordpress plugins and even wordpress themes makes ShareThis buttons to disappear(due to conflicts)
    In that case you can try adding the ShareThis code manually to your site pages. For that you will have to uninstall the previously installed ShareThis WP Plugin.
    We can provide you the guidelines on how to achieve this using manual installation of ShareThis code.
    Its a bit tricky procedure.

    For now, please refer the below forum link –
    https://support.sharethis.com/customer/portal/questions/795463-move-to-top-of-pages-and-posts#sthash.5oj4Bx8I.dpbs

    ShareThis widget code can be obtained from here: https://www.sharethis.com/publishers/get-sharing-button
    By selecting “Website” as a Platform follow the steps till you get the ShareThis widget code.

    Please let us know if you face any issues.

Viewing 5 replies - 1 through 5 (of 5 total)
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