ShareThis Inline Share (WordPress Display Settings) Not Saving

  • Resolved alygreen1

    (@alygreen1)


    9 months ago

    WordPress Version: 6.5.5
    ShareThis Share Buttons Plugin Version: 2.3.2

    When trying to check or uncheck either of the options:
    Include at top of page content
    Include at bottom of page content

    None of the above settings will hold for an individual page. The aim is not to have ShareThis buttons appear on this particular page.

    The global Inline Share Button plugin settings do hold, setting or unsetting where the buttons appear at the top or bottom of a page or post, but they are added or removed globally and do not allow for page-by-page exceptions.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author ShareThis

    (@sharethis)

    Hello Alastair,

    Thank you for you prompt response. 

    We apologize for the inconvenience you're experiencing with the ShareThis Share Buttons plugin on your WordPress site.

    Upon reviewing your concern, it seems that you are encountering an issue where the settings to include or exclude the ShareThis buttons at the top or bottom of individual pages are not saving correctly. We understand that while global settings are functioning properly, specific page settings are not being applied as desired, specifically on the page at https://www.passionforbusiness.com/thank-you/thank-you-leap-year/.

    To assist you further, we recommend the following steps:

    1. Plugin Compatibility Check: Please ensure that the ShareThis Share Buttons plugin version 2.3.2 is fully compatible with your current WordPress version 6.5.5. Sometimes, compatibility issues can lead to settings not saving correctly.

    2. Cache and Plugin Conflict: Clear your website cache and disable any other plugins temporarily to check if there might be a conflict affecting the ShareThis plugin's functionality.

    3. Manual Override: While the plugin currently does not support page-by-page exceptions, you can manually override this by using custom CSS or JavaScript to hide the ShareThis buttons on specific pages. Here's an example CSS code snippet that you can add to your theme's custom CSS section or via a plugin like Custom CSS:
    body.page-id-123 .sharethis-buttons {
           display: none !important;
       }

    Replace 123 with the actual ID of the page where you want to hide the buttons.

    4. Plugin Update or Alternative: Ensure your ShareThis plugin is updated to the latest version. If the issue persists, consider reaching out to your web developer or to a n expert for more granular control over where buttons appear.

    Regarding the "Omit Class" feature mentioned in our previous response, I apologize for any confusion caused. It appears this feature may not be available directly through our current dashboard settings. We appreciate your feedback on this and will take it into consideration for future updates to improve our plugin's functionality.

    We appreciate your patience and look forward to helping you resolve this issue promptly.

    Best regards,
    Alfred @ShareThis Support
Viewing 1 replies (of 1 total)
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