ShareThis Inline Share (WordPress Display Settings) Not Saving

  • Resolved James Kase

    (@jameskasenguuma)


    1 year, 1 month ago

    I want to show the Inline Share Buttons for both top and bottom on individual articles (single pages) then set margins for top/bottom BUT, whenever I click on the UPDATE BUTTON, my edits does not save.

    Also, the “Consent Management Platform” option will just activate itself without me enabling the tool.

    Thirdly, this plugin has not been updated to soothe the current version of WordPress. Please check.

    Please assist.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author ShareThis

    (@sharethis)

    Hello?@jameskasenguuma,

    Thank you for bringing this to our attention.

    We have already forwarded this request to our engineering team, once we got more details we will update this forum with an answer.

    We appreciate your patience and understanding.

    -ShareThis Support Team

    Thread Starter James Kase

    (@jameskasenguuma)

    Thank you for your response. I’ll be expecting to hear from you soon.

    Plugin Author ShareThis

    (@sharethis)

    Hello @jameskasenguuma,

    We appreciate your patience with this report.

    We are pleased to inform you that the issue you’ve reported about not being able to update the WordPress display settings in the ShareThis buttons has been fixed.

    Please, install the newest version, 2.1.9, in order to carry this fixes to your WordPress website.

    Let us know if you have further questions.

    Best Regards,

    Thread Starter James Kase

    (@jameskasenguuma)

    Thank you for the update. However, after updating, the sites broke down (prolly a conflict with another plugin or theme) while previewing the site when logged in as Admin.

    Also, the Consent Management Platform has refused to disable even when I didn’t enable it.

    For now, I’ll keep the old version until this is sorted and updated.

    Note: I’ve tried this with 6 blogs already and it’s still not working fine.

    Confirming I see the same issue and am using the latest plugin version (today is Dec 14) in the latest version of WP. The inline options don’t save on the admin after clicking update.

    In mine I only turned on Facebook, Twitter, and Mail. When I update and view a single post on the frontend only Facebook and Twitter show up.

Viewing 5 replies - 1 through 5 (of 5 total)
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