Sharethis does not appear

  • Resolved ball999

    (@ball999)


    2 years, 2 months ago

    Hi, Good day to you

    I have used your plugin with my first website. It works very well. But when I used with my second website, it does not show. I have tried to solve it many ways but it is still not working. Please kindly help and advise.

    We are looking forward to seeing from you.

    Thanks in advance for your kindest attention.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author ShareThis

    (@sharethis)

    Hello @ball999!

    Apologies for the late reply.

    I checked your site and noticed you have a plugin called WP Rocket, we have seen similar cases where the optimizer plugin might interfere with the ShareThis scripts/files, causing them to not get to your page. You can check this by appending (/?nowprocket) to the URL of your website, it will display your site with no optimizer plugin enabled.

    Can you please deactivate them or make an exception for ShareThis?

    As for the?exception, I would recommend you follow this WP Rocket?guide. With it, you can search for the ShareThis scripts, copy them and then paste them on the Exclude Files setting on the plugin (Remember to paste the CSS files on one field and the Javascript ones on another).

    Let me know how it goes or if you need further assistance!

    Best,

    The ShareThis Technical Support team.

Viewing 1 replies (of 1 total)
  • The topic ‘Sharethis does not appear’ is closed to new replies.