Shared product’s clicking doesn’t work on mobile devices

  • Resolved Aram Ghazaryan

    (@aramgh100)


    4 years, 8 months ago

    Hi, i’m using facebook for woocommerce plugin and need some help or suggestion.
    Shared product’s clicking doesn’t work on mobile devices

    When i share some products from my facebook shop section as a post, buy button doesn’t react on mobile devices, not only buy button whole post is like disabled but on desctop it’s works fine.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

  • Hi @aramgh100,

    Thanks for reaching out. Happy to help you with this!

    The ability to “Share” products from your Shop to your Facebook page is directly handled by Facebook, so this could be something on their end that isn’t quite working as expected. I might recommend reaching out to Facebook directly for this. Nevertheless, we’re happy to take a look at this with you to see if there’s anything we can do to help!

    So that we can have a more detailed discussion within the context of your site specifically, can I get you to please open up a support request with us here? (Make sure to mention “Marcus” so I can grab it when it comes in!)
    https://skyverge.com/contact/

    Thanks!

    Marcus
    SkyVerge

    Hey @aramgh100,

    It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

    If you’re still experiencing issues please take a look at our documentation for more information and create a new thread if you have further questions.

    Thanks,
    Tamara ??

    Thread Starter Aram Ghazaryan

    (@aramgh100)

    Thank you Marcus and Tamara

Viewing 3 replies - 1 through 3 (of 3 total)
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