Shareaholic Recommended/Related content showing deleted posts

Hi Vanessa,

I just submitted a refresh request for your related content, your website should get processed over the weekend.

For both cases, it is most likely because our recommendation engine isn’t aware, for deleted posts that the post no longer exists/image has changed, and for new pages, that the new page exists and that recommendations should show up on that page.

Your website will get refreshed once a week automatically, including old post titles. We’ve fixed a bunch of bugs over the past few weeks, so it’ll be much smoother and faster, going forward.

If there are posts that have been deleted that are still showing up, try to set your excluded pages list:
https://support.shareaholic.com/hc/en-us/articles/200471466-How-to-Exclude-pages-from-being-recommended

Please let us know how it goes!

Sincerely,

Andy Huang
Shareaholic Support

hi! I have the same issue. Actually my page isn’t online just yet (I was planning on publishing it now). What can I do?

Thank you,
Bjorn

Hi @bjagevall,

Have you tried excluding the pages? If not, here’s a helpful guide on how to exclude a post/page from appearing as a recommendation.

Let me know if you need help or have any questions!

Thank you,
Mary Anne

Hi,

thanks for your reply. Yes and I have deleted the original post. I have also made a refresh of the Shareaholic recommended content (the server refresh) but it still shows….I dont know what to do. The sites name is www.redchaircontent.se.

Cheers,
Bj?rn

Hi @bjagevall,

Thanks for the URL! Looking into it right now. ??

Also, do you mind sending me the URLs you’re trying to exclude? I want to make sure we’re excluding them properly from my end.

Thanks,
Mary Anne

Hi Maryanne,

thank you.

The links that I would like to remove are:

redchaircontent.se/den-hisnande-berattelsen-om-en-plakett/

redchaircontent.se/link-post/

Thank you!

BR,
Bj?rn

hello am having a difficult time, i have erased pages and post and they still show in related content …

plus i have contacted u guys for helping me verifying the site and still not reply

thanks a lot
my web is https://www.fromchinawithlove.tv

Same here i have deleted posts that keep showing up on the related content, had to disable the feature. I am looking for something that really works, this shareaholic plugin is nothing but a headache at most..support sucks and nothing seems to work right..well half the time..but who needs half when you can have a whole in functionality. I have had 2 tickets on shareaholic helpdesk support.shareaholic.com for weeks now and nothing.

Hi @xxxhoop and @marcarib,

Sorry for the frustration! We’ve been a little backed up lately, but we’ll do our best to make sure you get what you need.

Margie- your site is already verified. Also, please include the URLs you are trying to exclude on the support ticket. I want to make sure the URLs we have are matching with what you are trying to exclude.

@xxxhoop- Which of your sites is this happening to: linepitch.com, musicjehad.com, goforreviews.com, pinshoppinginterest.com, pingamblinginterest.com, celebrityvipinterest.com? It looks like Cameron is already taking care of you via e-mail from your Twitter message. Please respond to him directly.

Thanks for your patience!
Mary Anne

Linepitch.com – post images, page images do not load.

Musicjehad.com – deleted posts load.

Goforreviews.com – deleated posts load.

Pinshoppinginterest.com – deleted posts load.

Pingamblinginterest.com -this is a months long issue. Deleted posts load, images on post and pages do not load, and the green share button does not load the sites to share content.

Celebrityvipentertainment.com – deleted post content loads.

Please share this with Cameron. .this cannot be handled on twitter.