share popup and contacts

  • Resolved eddierosenthal

    (@eddierosenthal)


    2 years, 11 months ago

    I’m trying to use a popup from another site that is being rebuilt on another server, with a temp ( see which) URL. i have installed the html code script in the header and can see it there ( other places as well, to get rid of ). It’s not showing up on the rebuilding site. can you look at it? The original site is https://wingsofrescue.org/
    I’ve changed the popup to show more often so i can see it is not working …
    thanks

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Osama Baloch

    (@mosamabaloch)

    Hello Eddie,

    Hope you are doing well. Thank you for contacting Poptin support.

    We can see that the staging website indeed has the Poptin code installed but you have not added the second domain https://ricb1.sg-host.com/ added in your poptin account

    Once you add the second domain to your poptin account. You’ll be able to create popups under that domain and the popups will start working.

    If you have any questions or concerns please feel free to reply to this thread or connect with me directly on our live chat.

    Cheers!

    Thread Starter eddierosenthal

    (@eddierosenthal)

    Yes i added that earlier, still do not see it. i have added that domain –
    please view the snapshot at
    https://ricb1.sg-host.com/wp-content/uploads/2021/12/poptin-domains.jpg

    Plugin Support Osama Baloch

    (@mosamabaloch)

    Hello Eddie,

    Great, can you please join me over at our Live Chat? I’m sure we can quickly resolve this over the live chat.

    I look forward to connecting with you.

    Cheers!

    Thread Starter eddierosenthal

    (@eddierosenthal)

    what time zone are you in? i have tried chat twice and no one every replies

    Plugin Support Osama Baloch

    (@mosamabaloch)

    Hello Eddie,

    We are in touch with you over chat and email.

    Looking forward to speaking with you there and getting your issue resolved asap.

    Cheers!

Viewing 5 replies - 1 through 5 (of 5 total)
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