Share on Facebook > no image.

  • Resolved mindofmedia

    (@mindofmedia)


    2 years, 8 months ago

    Hello,

    Since about a week we have problem on our sites (we have a multi site setup).
    When we use the sharing is caring function, it opens a popup to share it on Facebook. All is fine.
    But on the preview you then get the image won’t load.
    The image also won’t load when we use the Facebook debugger.
    But the image load when we post the url manually in a post on the FB website.

    We have filled in the images with the correct images size (1024x512px) for FB on the social section of the Yoast SEO plugin.
    As good a all our website have this problem: you can check a second website here:
    https://schoolstraat60.hellohome.be

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support devnihil

    (@devnihil)

    @mindofmedia We’re sorry to hear you are experiencing this issue on your site.

    We checked on the https://stadsheimelijkheid5.hellohome.be/ page and do see that the Open Graph data for Facebook is output, and does appear to be read by the Facebook debugger. Although, we do see that the site appears to be using the RankMath plugin and not Yoast SEO, so we would only be able to offer support for the issues related to Yoast SEO.

    That being said, when we checked on the page and do see the Yoast SEO plugin is outputting the Open Graph metadata for Facebook correctly. However, the Facebook sharing debugger is returning a 206 response code, which means it’s only partially loading the data from the page. ?As for why Facebook would not load the metadata for your page, this may be due to the server response time when the request is made being too long, or that your server is somehow limiting or restricting Facebook’s access to your page. If you are still experiencing issues with Facebook not reading the preview image or other metadata correctly, we’d recommend checking into reasons why the debugger is returning a 206 for some of the page’s data. This can sometimes be ascertained by reviewing the server access log and checking for the requests that are specifically from facebook.com URLs.

    Plugin Support devnihil

    (@devnihil)

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

Viewing 2 replies - 1 through 2 (of 2 total)
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