Plugins not showing up

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  • Plugin Author smashballoon

    (@smashballoon)

    Hey dondave72,

    There’s a few common reasons that this could happen. If you added the [custom-facebook-feed] shortcode to your page but the Facebook feed isn’t being displayed then it’s usually due to one of the reasons listed in this FAQ. If you’re able to send me your ‘System Info’ from the plugin (which is under the ‘Support’ tab on the plugin’s Settings page) then I can take a look at the settings you’re using and let you know the reason.

    Many thanks, and I hope you’re having a good weekend.

    John

    Plugin Author smashballoon

    (@smashballoon)

    Hi @dondave72,

    I’m just wondering whether you’re able to send me your System Info from the plugin so that I can help get this resolved for you? If you like, I’d even be willing to log into your site to take a look. If you’d like me to do that then just submit a support ticket on our website and I can correspond with you there.

    Many thanks,

    John

Viewing 2 replies - 1 through 2 (of 2 total)
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