Share Buttons not showing up.

  • Resolved thesudesh

    (@thesudesh)


    8 months, 4 weeks ago

    Hello,
    I’ve noticed that on the post section of my website, share’s buttons are not appearing at all. I’ve tried several methods such as reinstalling the plugin, clearing cache, refreshing the browser, trying new browsers and its still not working.
    One thing i’ve notice is that the plugin is getting auto disabled by itself time to time. And even if its enabled, its not showing in the page. Can you guys have a look at it once?
    The site url is:?https://kasinmedia.com/
    Thank you
    Regards

    The page I need help with: [log in to see the link]

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  • Plugin Author ShareThis

    (@sharethis)

    Certainly! Here’s a response you could use as a ShareThis support agent:

    Hi thesudesh,

    Thank you for reaching out to us. We understand your concern regarding the share buttons not appearing on your website’s post section. It sounds like you’ve already taken several troubleshooting steps, such as reinstalling the plugin, clearing cache, and trying different browsers.

    The issue of the plugin getting automatically disabled and the buttons not displaying even when enabled suggests there might be a conflict or an issue with the plugin’s integration. Here are some further steps you can take to resolve this:

    1. Plugin Compatibility Check: Ensure that the ShareThis plugin is compatible with the version of your website’s CMS (Content Management System) and any other plugins you are using. Sometimes, conflicts arise due to incompatible versions.
    2. Plugin Settings Review: Double-check the plugin settings to ensure that the share buttons are configured to appear on the post section of your website.
    3. Theme and Template Compatibility: Verify if your website’s theme or template might be overriding or conflicting with the plugin’s display settings. Sometimes, certain themes require specific configurations for plugins to function correctly.
    4. Javascript Errors: Check your browser’s console for any Javascript errors that might be preventing the plugin from loading properly on your website.

    If these steps do not resolve the issue, please provide us with more details about your website’s setup (CMS, plugin versions, theme details) so that we can investigate further and provide you with targeted assistance.

    Best regards,
    ShareThis Support Team

Viewing 1 replies (of 1 total)
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