Share Buttons Not Displaying

  • Resolved lesliedare

    (@lesliedare)


    3 years, 7 months ago

    A couple of weeks ago the Share buttons stopped displaying on my site. They are set to display as sticky, on every page.

    My core, theme, and plugins are all up to date.

    Same issue with the Follow buttons – not displaying anywhere. I’ll post that in the other forum.

    Thanks.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author ShareThis

    (@sharethis)

    @lesliedare First off THANK YOU for installing a few of our plugins. There is most likely a conflict going on during your registration and subsequent installation of the other plugins and I do apologize for the inconvenience.

    As this seems to be a complicated issue that I’d like to personally fix for any future users, would if be possible for you to set me up an admin account on the site so I can straighten out this conflict and better understand the issue?

    Feel free to use [email protected] for the account if possible.

    Thanks so much!

    -Scott
    Senior WordPress Programmer

    Thread Starter lesliedare

    (@lesliedare)

    Done. You should have received an email notification. Thank you!

    Plugin Author ShareThis

    (@sharethis)

    Fantastic! I appreciate your prompt responses. Just for your information:

    -I deactivated all your plugins (follow, reaction, share buttons)
    -Then reactivated the “ShareThis Share Buttons” plugin.
    -Used the “log in to account” feature using the credentials you provided.
    -Then I connected to your specific domain’s property from there.
    -Next I reactivated ShareThis Follow Buttons and ShareThis Reaction Buttons.
    -After that I enabled all the products you mentioned using.

    I will be looking into the issue that originally plagued your site in the meantime, but you should be good to go going forward.

Viewing 3 replies - 1 through 3 (of 3 total)
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