Share buttons no longer loading

  • Resolved Draelren

    (@draelren)


    7 years, 8 months ago

    All of a sudden the share links are down from our website. Our account still has it active, but when viewing the network flow in chrome – it doesn’t even appear to attempt to load the files. Wondering what is happening.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Sumo

    (@sumome)

    Hey @draelren!

    There have been no service interruptions that we’re aware of. There may be some localized network issues, or ISP traffic issues that may be preventing you from seeing Sumo working on your website.

    Our support team will be more than happy to take a look into the issue for you.

    Just create a support ticket from our help center and we’ll get back to you as soon as possible!

    https://help.sumome.com/hc/en-us/requests/new

    Thread Starter Draelren

    (@draelren)

    Have tried to use that link before, and just get a DNS error. Happens from multiple machines, multiple places – have tried changing DNS servers, and still does not load. I replied on twitter too and said that it was not working.

Viewing 2 replies - 1 through 2 (of 2 total)
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