Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Shareaholic

    (@shareaholic)

    Hey tycooko,

    It looks like you have Shareaholic.js included 2x in your source code, once manually and the other automatically via the Shareaholic WordPress plugin.

    Can you please go ahead and remove the version that you manually inserted into your template and see if that fixes it?

    dsms0mj1bbhn4.cloudfront.net/assets/pub/shareaholic.js

    Thread Starter tycooko

    (@tycooko)

    I’ve removed that script in the header (please, confirm it to me) and checked several times with dozens of posts on both Firefox and Safari: it still happens.

    Plugin Author Shareaholic

    (@shareaholic)

    Looks like you’re overriding some of the default Shareaholic CSS in your theme’s stylesheet:

    https://www.psmtickling.com/wp-content/themes/psm/library/css/style.css

    For example:

    .shareaholic-share-buttons-container ul.shareaholic-share-buttons {
      margin-left: 0 !important; }
    
    .shareaholic-canvas {
      float: right;
      min-width: 60%; }

    Is this intentional? Can you try removing it?

    Plugin Author Shareaholic

    (@shareaholic)

    ps. if you’re looking to right align the share buttons, you can do that through your Shareaholic configuration settings. No need to write custom CSS.

    Thread Starter tycooko

    (@tycooko)

    I didn’t design the site, but had a person do that for me.
    Can you tell me exactly which lines of code should I remove? Thanks a lot!

    Thread Starter tycooko

    (@tycooko)

    I’ve removed those lines in my style.css file and the issue still occurs.

    Plugin Author Shareaholic

    (@shareaholic)

    The buttons are designed to be responsive ie they fit the space they’re given.

    Your theme CSS/layout is probably a bit unusual. I can’t debug without getting access to the theme files. If you’re open to it, happy to look into it for you, but I’d need Admin access to be able to edit some files. Shoot me a note with login credentials if you’d like me to take a look — jay at shareaholic dot com

    Thread Starter tycooko

    (@tycooko)

    Just two questions before I decide:
    1) is it possible for the buttons to react to any “weirdness” my theme CSS might have in two different ways as the visitor refreshes the page without changing its size during the process?
    2) Do I have any warranty before saying yes and giving you the credentials?

    Plugin Author Shareaholic

    (@shareaholic)

    1) yes, anything is possible.

    2) no. you should back up the theme files before sharing credentials so you have a backup copy. other than that I’m the founder of Shareaholic and you’d be getting a service (to help you debug your theme) that would normally cost you a few hundred $$’s (minimum) for free ??

    Thread Starter tycooko

    (@tycooko)

    Ok. How can I contact you privately?
    Would you at least be able to tell me what have you done, which parts have you changed, etc., so I can track your movements and check if anything has been affected?
    And then again: yes, I know you’re being very kind. I’ll send you Spanish ham from where I live! ??

    Plugin Author Shareaholic

    (@shareaholic)

    @tycooko My email is jay at shareaholic dot com. I’ll try my best to track changes! ??

    Thread Starter tycooko

    (@tycooko)

    The last time I’ve heard from Jay was 26th August. I tried to ask for heads-ups a week ago, but I’m still waiting for a reply.
    I wrote to Shareaholic support to see if everything was OK and they haven’t replied for three days.
    I totally understand a busy period. What I don’t understand is the lack of a “Hey, been busy. I’ll get back to you ASAP” to make the customer feel like he counts something.

    So sorry we were slow on this case. We were temporarily short-staffed and Jay was trying to cover for everything. Your feedback here is valid and we’re pushing hard to improve our responsiveness!

Viewing 13 replies - 1 through 13 (of 13 total)
  • The topic ‘Share buttons show up whenever they want’ is closed to new replies.