• Resolved bradamante

    (@bradamante)


    Dear Sirs,

    I reinstalled WordPress and Backup Guard. However when i try to restore the backup it says:

    “SGExceptionMigrationError: You should install BackupGuard Pro to be able to migrate the website”.

    I am not trying to migrate the site, just to restore it.
    Please help me, I’m in real trouble.

    Thank you for your kind attention.
    Best Regards.

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  • Plugin Support Support Backup Guard

    (@backup-guard)

    Dear @bradamante,

    Please, check if the prefixes in the database are the same during the restore process?
    In case they are changing, it’s considered as a migration, and you may get the error.

    We can check that for you if you share your backup log or the backup archive file via wetransfer.com link.

    You may send the file to our support email if you are not ok with sharing it publicly in the forum: [email protected]

Viewing 1 replies (of 1 total)
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